How-to guides

Calendar

• Calendar: Overview and reservation color coding
• Calendar: Manage dates
• Calendar: Sending a quote
• Manually (un)block dates on Hostaway
• Calendar: Bulk Edit & Update Pricing
• Set up your cross-listings

See all 9 articles

Reservations

• Reservations: Overview
• Reservations: Create a manual Direct Reservation
• Reservations: Creating an Inquiry
• Reservations: Delete vs. Cancel a reservation
• Reservations: Editing Payment Status
• Reservations: Confirm Inquiries from the Booking Engine/Google Vacation Rental

See all 17 articles

Inbox

• Inbox: Overview
• Inbox: Guest Communication
• Inbox: Message Automations
• Inbox: Automations and Dynamic Fields
• Inbox: Message Templates
• Inbox: Custom Fields

See all 13 articles

Dynamic Pricing

• Dynamic Pricing: Interactive Demo & Setup guide
• Dynamic Pricing: Setting your base price
• Dynamic Pricing: Calendar
• Dynamic Pricing: Minimum and maximum price
• Dynamic Pricing: FAQs

Hostaway Insurance

• Hostaway Insurance powered by Safely: Overview and Benefits
• Hostaway Insurance powered by Safely: How it works
• Hostaway Insurance powered by Safely: Coverage details

QuickBooks Online

• QuickBooks Online: Integration Guide
• QuickBooks Online: FAQs

Tasks

• Tasks: Create, Manage & Assign Tasks
• Tasks: Recurring Tasks
• Tasks: Listing Cleanliness Status
• Tasks: Checklist Templates
• Tasks: Dashboard & Mobile App
• Tasks: FAQs

Guest Reviews

• Guest Reviews: Overview
• Guest Reviews: Hostaway reservations
• Guest Reviews: Displaying reviews in the Booking Engine
• Guest Reviews: Reply to a Booking.com review
• Guest Reviews: Reply to a Vrbo review
• Guest Reviews: Modify, cancel, answer to an Airbnb review

See all 7 articles

Financial Reporting

• Financial Reporting: Overview
• Financial Reporting: Analytics
• Financial Reporting: Rental Activity
• Financial Reporting: Occupancy Report
• Financial Reporting: Expenses & Extras
• Financial Reporting: Filters and Custom Views

See all 15 articles

Listings

• Listings: Manual creation of a listing
• Listings: Custom Fees & Upsells
• Listings: Online Check-in Form & Door Code
• Listings: Online Check-in Form
• Importing, exporting and connecting listings to your Hostaway Account
• Listings: Currency

See all 21 articles

Hostaway Smartlock

• Hostaway Smart Locks: Overview
• Hostaway Smart Locks: Offline Codes Limitations
• Hostaway Smart Locks: FAQs

Mobile App

• Mobile App: Overview
• How to create an Owner Stays Via Mobile App?

Booking Engine

• Booking Engine Overview
• Booking Engine Localization
• Booking Engine: Embeddable Search Bar
• Booking Engine: Embeddable Search Bar and Calendar widgets
• Booking Engine: Redirecting your own domain
• Booking Engine and Google Travel: Approving Inquiries

See all 12 articles

Owner Statement

• Owner Statement: Overview
• Owner Statement: Access Owner Statements
• User case: How to add and consider expenses in owner statements

User Management

• User Management: Overview
• User Management: User creation
• User Management: User Groups
• User Management: FAQs

Guest Payments and Auto-Payments

• New Guests Payments module
• Guest Payments: Invoicing System
• Migration - New Guests Payments module
• Guest Payments: Auto-payments
• Guest Payments: Taking Payments Manually
• Guest Payments: Charging Reservations after Modifications

See all 10 articles

Damage Deposit

• Create an Automated Pre-Authorization for Refundable Damage Deposit
• How to Handle Damage Deposit for Individual Channels
• Refundable Damage Deposit or Pre-Auth FAQs

Settings

• Settings: Account Settings Overview
• Settings: Notifications
• Settings: Using Company Name & Email for outgoing emails
• Two factor Authentication (2FA)

Hostaway Public API

• Using Hostaway Web hooks
• Hostaway Public API - Account & Secret Key
• Hostaway Public API - Messages API update