How-to guides

Calendar

• Calendar: Overview and reservation color coding
• Manually (un)block dates on Hostaway
• Update prices in your Hostaway Calendar
• Bulk update your calendar
• Set up your cross-listings
• Rule sets: For channels other than Airbnb
See all 8 articles

Reservations

• Reservations: Editing Payment Status
• Reservations: Turn a Booking Engine Inquiry into a Confirmed Reservation
• Reservations: Changing listing of a reservation
• Reservations: Door Codes
• Reservations: Overview
• Guest Portal: Overview
See all 16 articles

Inbox

• Inbox: Overview
• Inbox: Guest Communication
• Inbox: Message Automations
• Inbox: Message Templates
• Inbox: Custom Fields
• Inbox: Archiving Messages
See all 12 articles

Tasks

• Tasks: Create, Manage & Assign Tasks
• Tasks: Recurring Tasks
• Tasks: Listing Cleanliness Status
• Tasks: Checklist Templates
• Tasks: Dashboard & Mobile App
• Tasks: FAQs

Guest Reviews

• Guest Reviews: Overview
• Guest Reviews: For Hostaway reservations
• Guest Reviews: Displaying reviews in the Booking Engine
• Guest Reviews: Automation for Airbnb & FAQs
• Guest Reviews: Modify, cancel, answer to an Airbnb review
• Guest Reviews: Reply to a Booking.com review

Financial Reporting

• Step-By-Step Guide: How to prepare for Financial Reporting?
• Formulas - How to use the formula builder?
• Financial Reporting and Owner Statements - Expenses and Extras
• Application fee
• Financial reporting: 2023 updates - FAQ
• Financial Reporting updates: 2022 recap
See all 16 articles

Listings

• Listings: Custom Fees & Upsells
• Listings: Online Check-in Form & Door Code
• Listings: Online Check-in Form
• Listings: Manual creation of a listing
• Importing, exporting and connecting listings to your Hostaway Account
• Listings: Currency
See all 20 articles

Hostaway Smartlock

• Smart Locks: FAQs
• Smart Locks: Overview

Mobile App

• How to create an Owner Stays Via Mobile App?
• Mobil App: Overview

Booking Engine

• Booking Engine Overview
• Booking Engine: Redirecting your own domain
• Booking Engine: Embeddable Search Bar and Calendar widgets
• Booking Engine and Google Travel: Approving Inquiries
• Booking Engine: Add Google Translate
• Booking Engine: Rearrange the listing order
See all 8 articles

Owner Statement

• User case - How to add and consider expenses in owner statements
• Owner Statement: Access Owner Statements
• Owner Statement: Getting Started

User Management

• User Management: Overview
• User Management: User Groups
• User Management: User creation
• User Management: FAQs

Guest Payments and Auto-Payments

• New Guests Payments module
• Guest Payments: Invoicing System
• Migration - New Guests Payments module
• Guest Payments: Auto-payments
• Guest Payments: Taking Payments Manually
• Guest Payments: Charging Reservations after Modifications
See all 10 articles

Damage Deposit

• How to create an auto Pre auth / Refundable Damage Deposit
• How to Handle Damage Deposit for Individual Channels
• Refundable Damage Deposit or Pre-Auth FAQs

Settings

• Two factor Authentication (2FA)
• Settings: Account Settings Overview
• Settings: Using Company Name & Email for outgoing emails
• Settings: Notifications

Hostaway Public API

• Using Hostaway Web hooks
• Hostaway Public API - Account & Secret key generation
• Hostaway public API - Messages API update

WordPress Plugin

• WordPress plugin Set Up
• Update WordPress version
• WordPress plugin: FAQ