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Manage your listing settings for internal and external use

  • How to add a new listings to your Hostaway account? (Get to know all about listing import and export). plus-icon minus-icon

    Listing import and export based on each channel A listing can be either imported to Hostaway or exported from Hostaway to a channel. This option will entirely depend on the channel. Below is an explanation of how it works for each chann...
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  • How to add an attachment to a listing and to Guest Portal? plus-icon minus-icon

    Adding an attachment to a listing Documents can be uploaded by listing. It can be used to store private documents (contracts, etc) or documents that you would like guests to see (house rules, contracts, pictures, etc) Go to Listing > Edit > Attach...
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  • Listing Content Export Updates plus-icon minus-icon

    Listing Content Export Updates We have added tooltips to the listing content fields that explain which channels are supported and how frequent are these updated. To find this, open a listing of your choice and click on "Edit":   Legend: Not suppo...
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  • How to create a listing in Hostaway? plus-icon minus-icon

    Creating a listing in Hostaway When you are not going to import a listing from Airbnb or simply want to add a new one in Hostaway, you are able to manually create your listings that can be connected with channels. To do so : Go to Listings. Click...
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  • Listing Tagging System plus-icon minus-icon

    Listing Tag Introduction The tagging system allows adding tags to listings to make filtering easier. This feature will allow you to filter by tags in almost all modules, and then only items from the listings corresponding to the selected tags will...
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  • Bulk editing listings plus-icon minus-icon

    Bulk Editing Listings Content and Settings Updating listings can be time-consuming. With this feature, you'll be able to update settings in all listings (or just some of them) with just one single action.In the listing edit page, you will see a ne...
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  • How to delete a listing? plus-icon minus-icon

    Deleting a listing Activate/Deactivate a listing The function to activate or deactivate a listing in the Hostaway dashboard has been depreciated. It is no longer possible to temporarily suspend a listing from the sync. Listings that are no longer ...
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  • How to set up Cancellation Policy? plus-icon minus-icon

    Cancellation Policy Cancellation policies determine the guest's refund in the rare event that they cancel a reservation. They range from Flexible to No Refund policies.   Set the Cancellation Policy Go to Listings > Edit > Price & Fees  You can s...
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  • How to set bed types for your listings? plus-icon minus-icon

    Bed Types Some channels will use Hostaway in order to update and show the type of beds you have per listing on their websites. This will help you gain more visibility and improves the ranking of your listings. When you manually create or import a ...
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  • How can I change the currency of my listing? plus-icon minus-icon

    Listing Currency When you import your listing from Airbnb, the currency is imported automatically depending on what you have configured on Airbnb.  To find the currency in Hostaway, please go to Listings > edit > price & fees > currency. How can I...
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