Listings – Hostaway

How to add a new listings to your Hostaway account? (Get to know all about listing import and export).

Listing import and export based on each channel A listing can be either imported to Hostaway or exported from Hostaway to a channel. This option will entirely depend on the channel. Below is an explanation of how it works for each chann...
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How to use Hostaway listing multi-unit?

How to use Hostaway multi-unit? What is a Hostaway multi-unit listing? Multi-Unit/Multi-Availability has mostly been used by the hotel industry. But now, STR professionals can also enjoy this feature. Let's say you have a building and in this buil...
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Rental Agreements

How to use Rental Agreements Where to add a Rental Agreements? Go to Listings > Edit > Guest Portal: To enable rental agreements for a listing the toggle needs to be turned on The agreement can include formatted text and dynamic fields The...
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Rental Agreements - FAQ

FAQ about Rental Agreements Here is the general article about Rental Agreements. Q: Can I set a different rental agreement per listing? A: Yes, the agreement text is set on the listing level. Q: How do I make sure my guest signed the agreement...
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How to create a listing in Hostaway?

Creating a listing in Hostaway When you are not going to import a listing from Airbnb or want to add/create a new one directly in Hostaway itself, you can create listings and connect them with channels manually as well. To do so : Go to Listings....
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Listing Content Export Updates

Listing Content Export Updates We have added tooltips to the listing content fields that explain which channels are supported and how frequent are these updated. To find this, open a listing of your choice and click on "Edit": Legend: Not suppo...
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How to set bed types for your listings?

Bed Types Some channels will use Hostaway in order to update and show the type of beds you have per listing on their websites. This will help you gain more visibility and improves the ranking of your listings. When you manually create or import a ...
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How to set up Cancellation Policy?

Cancellation Policy Cancellation policies determine the guest's refund in the rare event that they cancel a reservation. They range from Flexible to No Refund policies. With the latest release, you will see a cancellation policy for each OTA, thei...
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How to add an attachment to a listing and to Guest Portal?

Adding an attachment to a listing Documents can be uploaded by listing. It can be used to store private documents (contracts, etc) or documents that you would like guests to see (house rules, contracts, pictures, etc) Go to Listing > Edit > Attach...
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Listing Prices and Fees page

Listing prices and fees edit page: When adjustments need to be made to your listings prices, fees and discounts offered, Your Hostaway account offered a dedicated page with an overview per channel. To access this page per listing: Click on the Ho...
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Bulk editing listings

Bulk Editing Listings Content and Settings Updating listings can be time-consuming. With this feature, you'll be able to update settings in all listings (or just some of them) with just one single action.In the listing edit page, you will see a ne...
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Listing Tagging System

Listing Tag Introduction The tagging system allows adding tags to listings to make filtering easier. This feature will allow you to filter by tags in almost all modules, and then only items from the listings corresponding to the selected tags will...
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How can I change the currency of my listing?

Listing Currency When you import your listing from Airbnb, the currency is imported automatically depending on what you have configured on Airbnb. To find the currency in Hostaway, please go to Listings > edit > price & fees > currency. How can I...
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How to delete a listing?

Deleting a listing Activate/Deactivate a listing The function to activate or deactivate a listing in the Hostaway dashboard has been depreciated. It is no longer possible to temporarily suspend a listing from the sync. Listings that are no longer ...
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