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Manage your listing settings for internal and external use

  • How to add a new listings to your Hostaway account? (Get to know all about listing import and export). plus-icon minus-icon

    Listing import and export based on each channel A listing can be either imported to Hostaway or exported from Hostaway to a channel. This option will entirely depend on the channel. Below is an explanation of how it works for each chann...
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  • Cancellation Policy plus-icon minus-icon

    Cancellation policies determine the guest's refund in the rare event that they cancel a reservation. They range from Flexible to No Refund policies.   To set the Cancellation Policy   Go to Listings > Edit > Price & Fees    You can set the Cancel...
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  • How to create a listing in Hostaway plus-icon minus-icon

    When you are not going to import a listing from Airbnb or simply want to add a new one in Hostaway, you are able to manually create your listings that can be connected with channels. To do so : Go to "Listings". Click on the "Create New" button. ...
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  • How to delete a listing plus-icon minus-icon

    Update: December 1st, 2019 The function to activate or deactivate a listing in the Hostaway dashboard has been depreciated. It is no longer possible to temporarily suspend a listing from the sync. Listings that are no longer needed should be delet...
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  • How to deactivate a listing? plus-icon minus-icon

    Since December 2019, it is not possible to deactivate/turn off a listing anymore. The reason is that reactivating might cause unforeseen errors. If you do not wish to use a listing anymore: Download the reservations Unmap from all channels Delete...
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  • Listing Content Export Updates plus-icon minus-icon

    We have added tooltips to the listing content fields that explain which channels are supported and how frequent are these updated. To find this, open a listing of your choice and click on "Edit":   Legend: Every 24 hours: the field is exported to...
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  • Listing Tagging System plus-icon minus-icon

    Introduction The tagging system allows adding tags to listings to make filtering easier. This feature will allow you to filter by tags in almost all modules, and then only items from the listings corresponding to the selected tags will be shown. H...
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  • How to set bed types for your listings plus-icon minus-icon

    Some channels will use Hostaway in order to update and show the type of beds you have per listing on their websites. This will help you gain more visibility and improves the ranking of your listings. When you manually create or import a listing G...
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  • How can I change the currency of my listing? plus-icon minus-icon

    When you import your listing from Airbnb, the currency is imported automatically depending on what you have configured on Airbnb.  To find the currency in Hostaway, please go to Listings > edit > basic info > currency. How can I change it? In Host...
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