Using Hostaway

Calendar

• Calendar: Overview and reservation color coding
• Calendar: Manage dates
• Calendar: Sending a quote
• Manually (un)block dates on Hostaway
• Calendar: Bulk Edit & Update Pricing
• Set up your Cross-Listings

See all 10 articles

Reservations

• Reservation Basics
• Create and Manage Reservations
• Guest Access and Portal
• Reservation Financials
• Reservation Import and Export

Inbox

• Inbox Basics
• Message Automations
• AI Replies
• Translation and Languages
• Messaging Channels
• Inbox Troubleshooting

Dynamic Pricing

• Dynamic Pricing: Interactive Demo & Setup guide
• Dynamic Pricing: Setting your base price
• Dynamic Pricing: Calendar
• Dynamic Pricing: Minimum and maximum price
• Dynamic Pricing: FAQs
• How can I resolve pricing sync and integration issues between Hostaway, PriceLabs, and booking platforms?

Hostaway Insurance

• Hostaway Insurance powered by Safely: Overview and Benefits
• Hostaway Insurance powered by Safely: How it works
• Hostaway Insurance powered by Safely: Coverage details
• How to cover the cost of Hostaway Insurance?

QuickBooks Online

• QuickBooks Online: Integration Guide
• QuickBooks Online: FAQs

Tasks

• Tasks: Create, Manage & Assign Tasks
• Tasks: Recurring Tasks
• Tasks: Listing Cleanliness Status
• Tasks: Checklist Templates
• Tasks: Dashboard & Mobile App
• Task Visibility FAQs

See all 7 articles

Guest Reviews

• Guest Reviews: Overview
• Guest Reviews: Hostaway Reservations
• Guest Reviews: Displaying reviews in the Booking Engine
• Guest Reviews: Reply to a Booking.com review
• Guest Reviews: Reply to a Vrbo review
• Guest Reviews: Modify, cancel, answer to an Airbnb review

See all 7 articles

Guest invoicing - E-invoicing

• Guest invoicing and E-invoicing - Setup
• VeriFactu Compliant Guest Invoicing
• Setting Up VeriFactu-Compliant Guest Invoices: A Step-by-Step Guide
• Managing VeriFactu Compliant Guest Invoices: Editing, Corrections and Download
• VeriFactu Compliant Invoices: FAQs

Financial Reporting

• Financial Reporting: Multi-Unit Support
• Financial Reporting: Overview
• Financial Reporting: Analytics
• Financial Reporting: Rental Activity
• Financial Reporting: Occupancy Report
• Financial Reporting: Expenses & Extras

See all 19 articles

Listings

• Listing Setup
• Listing Content and Settings
• Pricing and Availability
• Multi-Unit Listings
• Listing Operations

Troubleshooting & FAQ

• Frequently Asked Questions and Solutions in Hostaway

Hostaway Smartlock

• Hostaway Smart Locks: Overview
• Hostaway Smart Locks: Offline Codes Limitations
• Hostaway Smart Locks: FAQs
• How do I troubleshoot Schlage smart lock issues on Hostaway?

Mobile App

• Mobile App: Overview
• Mobile Calendar: Filters, Sorting & View Options
• Mobile Calendar: Manage Dates
• Mobile Listings: Custom Fields View & Edit
• Mobile Inbox: Sentiment Analysis
• Mobile App: View & Edit Listing Description

See all 11 articles

Booking Website

• The 10-Minute Website Accelerator Playbook
• Booking Websites: Overview
• Booking Website: How to create your Booking Website
• Booking Website Sections: Design
• Booking Website Sections: Listings
• Booking Website Sections: Pages

See all 24 articles

Booking Website Pro

• Getting Started
• Editor
• Content
• Pages and Pop-ups
• Widgets
• Site Settings and Performance
• AI Tools

Owner Statement

• Owner Statements: Overview
• Owner Statements: Creating an Owner Statement
• Owner Statement: 2025 Feature Enhancements

User Management

• User Management: Overview
• User Management: User creation
• User Management: User Groups
• User Management: FAQs

Guest Payments and Auto-Payments

• Stripe Supported Payment Methods
• Payment Link - Save payment details for future use
• Stripe Payment Methods
• Host Dashboard Visibility for Disputed Charges
• Payment Status Guide for Hostaway
• Setting Up Apple Pay and Google Pay in Hostaway

See all 20 articles

Damage Deposit

• Create an Automated Pre-Authorization for Refundable Damage Deposit
• How to Handle Damage Deposit for Individual Channels
• Refundable Damage Deposit or Pre-Auth FAQs

Settings

• How to change your login credentials?
• Two factor Authentication (2FA)
• Advisory: Phishing Attempts Targeting Hostaway Users
• How can I solve location mismatch or login verification issues on Hostaway?
• How to Troubleshoot and Resolve Login Issues with Hostaway
• Domain Blacklist Resolution Guide

See all 10 articles

Hostaway Public API

• Using Hostaway Webhooks
• Hostaway Public API - Account & Secret Key
• Hostaway Public API - Messages API update