Introduction
Hostaway offers you, the host, the guest invoice system you can set up here. As an additional add-on, we also partner with the company Invopop.com, a certified e-invoice connection partner for various countries, especially in the EU. As a seller in Italy with listings located in Italy, you can connect the invoice module to the Italian local tax authority, also known as SDI.
Important: Submitting invoices to SDI counts as the official tax-authority-reported invoice between the seller and buyer, based on your settings. As you may work with multiple channels, we recommend that you consult a local tax specialist to advise you on which channels need to submit invoices to SDI, and which channels handle official invoicing and tax reporting themselves. You can create different invoice configurations or exclude channels from automated submission to SDI where needed.
Connection to SDI via the Invopop.com module
When you follow the setup guide under invoice configuration step 2, you will be asked, when it involves an Italian seller, whether you wish to use automated e-invoicing: yes or no. When you select yes, a module will appear asking you to complete the details needed to establish an SDI connection. It's important to make sure you use the exact details known by your local tax authority during connection setup.
- You will be asked for the official seller tax details during setup.
- Depending on your business profile, the module might ask you to complete some additional details.
- SDI will confirm that your connection is ready.
Seller connection statuses
When you start under the Sellers menu, you will see the different seller profiles and their connection status. The statuses are:
- Not connected — not connected to SDI, so it uses Hostaway's local invoice generation.
- Onboarding — the seller has started the SDI onboarding but has not completed it.
- Processing — the provided details are being processed on the Invopop / SDI side.
- Registered — the seller is registered and awaiting completion.
- Completed — the seller connection is complete and ready for use.
-
Rejected — the seller's details or other information were rejected by the local tax authority, requiring review and a new connection attempt.
After connection is established
Once the connection is established, any new draft invoice belonging to the configured seller can be finalized when you are ready. Finalizing the invoice submits its details to SDI, which reviews them automatically. Once approved, SDI returns a digital PDF invoice, which can then be provided to the guest.
You can find invoices based on their status in the invoice menu:
- Draft — invoices are not yet finalized and can still be altered.
- Submitted — invoices are sent out to the connected SDI account.
- Approved — invoices have been accepted and contain the compliant invoice PDF based on Italian law.
- Rejected — one or more details in the invoice, or other reasons, caused SDI to reject it; adjustments are needed before resubmitting.