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  • How to create an auto Pre auth / Refundable Damage Deposit plus-icon minus-icon

    Refundable Damage Deposit This feature allows Hostaway users to hold, and capture if needed, a certain amount from guest credit cards during the reservation process as means to set up refundable damage deposits or security deposits.Authorization h...
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  • How to Handle Damage Deposit for Individual Channels plus-icon minus-icon

    Hostaway Reservations (Hostaway Direct / Website / WordPress) Please follow the process in the below user guide to create a Pre-auth/ Refundable Damage deposit for direct reservationsHow to create an auto Pre auth / Refundable Damage Deposit VRBO ...
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  • Refundable Damage Deposit or Pre-Auth FAQ plus-icon minus-icon

    Refundable Damage Deposit or Pre-Auth FAQ What is a pre-authorization? Authorization hold (also card authorization, pre-authorization, or pre-auth) is a service offered by credit and debit card providers whereby the provider puts a hold of the amo...
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