Connect to Trust-d

Trustd is a new and innovative Guest Trust solution, based on a proprietary AI algorithm. In addition to guest screening, Trustd uniquely focuses on guest behaviour, and delivers a platform-independent, global Guest Trust Metric. Now in real-time, hosts and property managers can identify and eliminate bad-behaviour guests, before the stay.

Create the Hostaway API key

To connect Hostaway to Trust-d, follow the steps below:

• Go to Hostaway.
• Go to  Settings > Hostaway API
• Under the Hostaway Public API, you will find:
  • Click on the Create button
  • Enter a name
  • You will see the API key. We will show it only one time! Make sure to save it

You can find more information about the API key in this article.

Once this is done, you can share the API key with Trust-d. 

Add the Webhook link

Trust-d will give you a reservation Webhook URL that you need to add in Hostaway. 

• Go to Hostaway.
• Go to  Settings > Integrations 
• Under the Reservation webhooks:
  • Add the URL given bu Trust-d
  • Select specific or all listings
  • Select specific or all channels
  • Is able > Yes

You can find more information on how to add a Webhook link here

Connection on Trust-d side

Send this information to :

• Hostaway API key
• Hostaway account ID
• Contact Name
• Contact Email address

After that, Trust-d will connect to Hostaway and import reservations received in Hostaway.