How to connect to Trust-d? Follow
Connect to Trust-d
Trustd is a new and innovative Guest Trust solution, based on a proprietary AI algorithm. In addition to guest screening, Trustd uniquely focuses on guest behaviour, and delivers a platform-independent, global Guest Trust Metric. Now in real-time, hosts and property managers can identify and eliminate bad-behaviour guests, before the stay.
Create the Hostaway API key
To connect Hostaway to Trust-d, follow the steps below:
- Go to Hostaway.
- Go to Settings > Hostaway API
- Under the Hostaway Public API, you will find:
- Click on the Create button
- Enter a name
- You will see the API key. We will show it only one time! Make sure to save it
You can find more information about the API key in this article.
Once this is done, you can share the API key with Trust-d.
Add the Webhook link
Trust-d will give you a reservation Webhook URL that you need to add in Hostaway.
- Go to Hostaway.
- Go to Settings > Integrations
- Under the Reservation webhooks:
- Add the URL given bu Trust-d
- Select specific or all listings
- Select specific or all channels
- Is able > Yes
You can find more information on how to add a Webhook link here
Connection on Trust-d side
Send this information to :
- Hostaway API key
- Hostaway account ID
- Contact Name
- Contact Email address
After that, Trust-d will connect to Hostaway and import reservations received in Hostaway.
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