Florian
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Activity overview
Latest activity by Florian-
Florian created an article,
Financial Reporting: Adding/editing Financial fields on reservation level
How to add/edit/remove financial fields on a reservation level? It can happen that you want to change, add, or remove a financial field on a specific reservation to match the reality. Please note t...
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Florian created an article,
How to use Hostaway listing multi-unit?
How to use Hostaway multi-unit? What is a Hostaway multi-unit listing? Multi-Unit/Multi-Availability has mostly been used by the hotel industry. But now, STR professionals can also enjoy this featu...
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Florian created an article,
How to convert a Hostaway booking engine inquiry into a confirmed reservation?
The guest sent an inquiry using my Hostaway booking engine, how can I confirm it? You receive the inquiry You agree on all details with the guest You send the Guest Portal link to the guest in ord...
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Florian created an article,
How to move a reservation from one listing to another one?
How to assign a reservation to another listing? Hostaway now allows you to assign a reservation to a different listing for all channels (Hostaway channels and OTAs) For OTA channels, this change wi...
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Florian created an article,
Rental Agreements
How to use Rental Agreements Where to add a Rental Agreements? Go to Listings > Edit > Guest Portal: To enable rental agreements for a listing the toggle needs to be turned on The agreement c...
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Florian created an article,
Rental Agreements - FAQ
FAQ about Rental Agreements Here is the general article about Rental Agreements. Q: Can I set a different rental agreement per listing? A: Yes, the agreement text is set on the listing level. Q...
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Florian created an article,
How to clear your cache?
How to clear your cache? Cache is stored data or information because you are visiting some websites so frequently that your computer is not even asking servers if there are any updates. Here are so...
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Florian created an article,
How to connect to Remotelock?
How to connect to Remotelock? Please note that to connect you will need an active Remotelock account. Connection Go to Settings > Integrations > click Activate next to the Remotelock icon: You w...
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Florian created an article,
How to connect Authorize.net to Hostaway?
Hostaway and Authorize.net Your Hostaway account is not connected to any payment provider Create an Authorize.net account Go to Settings > Press API Credentials and Keys > Find the API login ID > ...
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Florian created an article,
How to Prepare for the switch to Airbnb Simplified Pricing?
What is Simplified Pricing? Historically, Airbnb has had a single fee structure for all hosts, in which a service fee is charged to both the host (3%) and the guest (10-20% in most cases). In 2020,...