Florian
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Activity overview
Latest activity by Florian-
Florian created an article,
How to request reviews from your Hostaway reservations?
How to collect reviews from your Hostaway reservations? Each reservation has a unique URL that leads to a "leave-a-review page" The URL can be used in message automation and templates by adding t...
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Florian created an article,
How to display your channel reviews in your Hostaway booking engine?
Show your reviews on your booking engine Find out more about reviews. Find out more on how to create a Hostaway booking engine. Displaying reviews in the booking engine By default, all OTA revi...
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Florian created an article,
How to connect to Multiple Vrbo Accounts?
It is important to note that for each account, you will need to contact Vrbo and fill out the contact form: signed content API contract. You can find all the detailed steps on how to connec...
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Florian created an article,
Automation > Dynamic Fields
Dynamic field Placeholder Source GUEST NAME GUEST_NAME Reservation > Guest name GUEST FIRST NAME GUEST_FIRST_NAME Reservation > Guest first name GUEST LAST NAME ...
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Florian created an article,
Financial Reporting: Adding/editing Financial fields on reservation level
How to add/edit/remove financial fields on a reservation level? It can happen that you want to change, add, or remove a financial field on a specific reservation to match the reality. Please note t...
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Florian created an article,
How to use Hostaway listing multi-unit?
How to use Hostaway multi-unit? What is a Hostaway multi-unit listing? Multi-Unit/Multi-Availability has mostly been used by the hotel industry. But now, STR professionals can also enjoy this featu...
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Florian created an article,
How to convert a Hostaway booking engine inquiry into a confirmed reservation?
The guest sent an inquiry using my Hostaway booking engine, how can I confirm it? You receive the inquiry You agree on all details with the guest You send the Guest Portal link to the guest in ord...
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Florian created an article,
How to move a reservation from one listing to another one?
How to assign a reservation to another listing? Hostaway now allows you to assign a reservation to a different listing for all channels (Hostaway channels and OTAs) For OTA channels, this change wi...
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Florian created an article,
Rental Agreements
How to use Rental Agreements Where to add a Rental Agreements? Go to Listings > Edit > Guest Portal: To enable rental agreements for a listing the toggle needs to be turned on The agreement c...
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Florian created an article,
Rental Agreements - FAQ
FAQ about Rental Agreements Here is the general article about Rental Agreements. Q: Can I set a different rental agreement per listing? A: Yes, the agreement text is set on the listing level. Q...