Villa Tracker is a luxury villa distribution and inventory platform that connects property managers and owners to a curated B2B network of luxury travel professionals — travel agents, travel designers, concierge companies, private travel advisors, and event planners — who source exceptional villas for high-end clients. By connecting your Hostaway account to Villa Tracker, your listings, calendars, pricing, and reservations sync automatically, extending your distribution beyond traditional OTAs while you keep managing everything from Hostaway.
Steps on Hostaway
- Sign in to your Hostaway Dashboard
- Go to Marketplace and search for Villa Tracker
- Click Connect, then Create to generate your API credentials
- Hostaway shows your Account ID (a number, e.g. 40160) and an API Secret Key
⚠️ Copy both and save them securely — the secret key is displayed only once.
Steps on Villa Tracker
- Open the connection link Villa Tracker sent you
- On the Log in to Hostaway tab, paste your Account ID and API Secret Key
- Click Connect to Hostaway
Villa Tracker validates the credentials directly with Hostaway. When they check out, you'll see Connected ✓ — you can close the page.
What happens after you connect
- Your listings import automatically and refresh nightly
- Calendar availability and rates stay in sync, typically within a few minutes of a change in Hostaway
- Confirmed reservations from Villa Tracker are written back to Hostaway, so your calendar never double-books
- Nothing is ever deleted or unlisted in your Hostaway account — you remain the source of truth
Your data is secure
Your API secret is validated with Hostaway and then stored encrypted. It's never shown again after setup, and you can revoke it at any time from Settings → Hostaway API in Hostaway.
Troubleshooting
- "Connection failed" — check that the Account ID contains numbers only and the secret has no extra spaces. If you didn't copy the secret in time, generate a new API key and retry.
- "This link has expired/is invalid" — links are single-use and time-limited; email tech@smilinghouse.ch for a new one.
- "I want to disconnect" — revoke the API key in Hostaway, or email tech@smilinghouse.ch.