Hopper aspires to be the world’s best, most customer-centric, and most fun place to book travel. Hopper gives travelers a unique purchasing experience by offering the best deal on prices, low-cost flexibility through fintech products, and a super app that is fun and engaging through gamification and a loyalty program.
Hopper has the largest closed-user group travel App in North America with over 80 million downloads, and was the most downloaded OTA app in 2021, adding 2.8M users per month
Hopper can only be used if you are listing in USD currency.
Connect Hopper with Hostaway
1. Click the link to Sign Up here
2. Enter your PM information and select Sign Up.
3. You’ll receive an email from Hopper Homes. Click on Join Hopper Hosting to create a Host account.
4. Create your account and log into the Host Portal.
5. You’ll be asked to provide the Hostaway Account Key and Secret. Open In a separate tab, log into the Hostaway Dashboard, and follow the steps below:
- Go to the Hostaway Dashboard
- Click on Marketplace within the dashboard, then search for Hopper and click on the Connect button available:
- This will expand the partner box and you can click on 'Connect' again to start generating the Keys:
- Then you can click 'Create' to generate the API Key:
- The new credentials will then be presented on the screen. Please make sure to copy and save the API Key safely as it will be visible only once:
6. Enter your Account ID and API key obtained in the previous step to connect your Hostaway account and click Connect now.
7. After your Account ID is validated, click on Yes, and import listings from this profile to start onboarding.
8. You’ll be redirected to your Listings page. Take a minute to familiarize yourself with the Hopper Host Portal by clicking on the Tour banner up top.
Good to know: If any of your listings don’t satisfy minimum Hopper requirements, you’ll be instructed to resolve them in Hostaway before you can activate them on Hopper. Click Review these listings to understand which listings do not satisfy minimum Hopper requirements. Find out more details about Hopper minimum requirements in this article.
9. If any of your listings satisfy minimum Hopper requirements, you can Activate them from Actions when you’re ready for Hopper bookings! Alternatively, you can use our Auto Activate feature to activate all existing listings and any new listings in the future that satisfy minimum Hopper requirements.
Good to know: We default to Virtual Credit Cards as your payout method, but we can help you avoid credit card payment processing fees by setting you up with our direct payment provider Trolley! Detailed instructions on how to set up your Trolley payout account are listed in this article.
Mapping Hopper listings with Hostaway
If you already have existing listings on your Hopper account and would like to map them with Hostaway listings please follow the next steps:
- Deactivate your properties on your old Hopper account
- Choose your new provider setup instructions using the API connection guide above, and then proceed to follow the provided steps to set up a new Hopper account and import your listings from the new provider
For more information about how to switch providers please read this article.
You can also contact Hopper support directly and they will help you switch over to Hostaway.
In case you have questions, please contact propertymanagers@hopper.com.
You can also view a slide deck here.