Cortado AI
Cortado’s sophisticated AI agents are trained to handle guest communications in 100+ languages. Cortado increases booking velocity and generates additional upsell revenue while mirroring the conversational skills of a veteran host.
Tired of “AI Autopilots" that sound robotic, take forever to train, and still get things wrong? So were the hosts that built Cortado AI. Pulling on years of hospitality experience and a crack machine-learning team, Cortado’s AI Agents boost booking revenues and immediately cut overhead costs across your portfolio with no upfront training.
Within minutes of onboarding, Cortado’s Agents begin generating authentic, accurate responses to incoming guest queries, cutting your team’s guest messaging workload by as much as two-thirds without sacrificing tone or customer satisfaction. Meanwhile, your AI Sales Agent ensures you never let a booking inquiry go stale and nudges guests with conversational upsells tailored to your listings.
Cortado’s Agents connect directly with your PMS, require no initial training, and use preexisting data like guest welcome packets to begin responding immediately. Cut your guest messaging, increase your revenue, and get back to growing your business with Cortado AI.
How to connect with Cortado AI
Steps on Hostaway
- Go to Hostaway Dashboard
- Click on Marketplace within the dashboard
- Search for Cortado AI and click on the "Connect" button
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A small box will appear > Click on "Create"
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The Account ID and the API Key will be presented on a new window
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Copy your Account ID and API Key and keep it somewhere safe for later
Steps on Cortado AI
- Log into your Cortado web app and navigate to the Cortado Integrations page https://app.cortado-ai.com/pms-integration
- Select “Hostaway” and click “Sync Data.”
- You will be redirected to the Hostaway Integration page, where you will be asked to enter your Client ID & API Key
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Enter your Client ID in the top field and the API Key in the bottom field
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Click Connect
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You will be automatically redirected to your Cortado Inbox. The inbox may take a few minutes to populate fully.