How to use Rental Agreements
Where to add a Rental Agreements?
Go to Listings > Edit > Guest Portal:
To enable rental agreements for a listing the toggle needs to be turned on
The agreement can include formatted text and dynamic fields
The agreement can be copied in bulk to other listings
- Remember to save
How to send Rental Agreements?
After setting up the agreement, the link to the signing page can be added to message automation using the dynamic field
The link is unique per reservation.
There is a new condition to message automation -
- The possible options are
Learn more about how to create message automation.
What does the rental agreement look like?
The signing page includes the rental agreement text, a mandatory checkbox where the guest marks they have read the agreement and agree to it, and a mandatory free-draw signature field.
After signing the guest is redirected to the guest portal
Is there a notification that I can turn on to be aware when a guest signs?
Yes, there are for the account level only (not users)
Learn more about Notifications.
Where is the signed agreement?
Once the agreement is signed, a pdf file with the agreement text, guest name, signature, IP address and timestamp is generated. It is displayed in the attachment sections both on the reservation page and the guest portal.
Learn more about the Guest Portal.
On the reservation page, you can see a dropdown menu for Rental Agreement:
The possible statuses are
Signed- when a rental agreement has been signed for this reservation
Not signed- when the rental agreement toggle was ON for the listing when the reservation was created but the reservation doesn't have a signed agreement
Not required- when the rental agreement toggle was OFF for the listing when the reservation was created
The status can be modified manually through the reservation page