Welcome! We are glad you have opted for our solution! This is a quick guide to show you how to connect your Hostaway account to CheKin’s dashboard!
Self CheKin automates the guest identification and remote access to the property: during the online registration, you can also ask your guests to take a selfie and a picture of their ID.
These will be compared by using biometric match technology. In case you can’t be available for the check-in, your guests can enter your accommodation, and you will feel sure since you already verified their identity!
You can connect this service to smart locks we are integrated with or key storage systems in order to have everything sync. If you want to know more, just bother us :)
Steps on Hostaway
- Go to Hostaway Dashboard
- Click on Marketplace within the dashboard
- Search for Checkin and click on the Connect button
- A small box will appear > Click on Create
- The Account ID and the API Key will be presented in a new window
- Copy your Account ID and API Key and keep them somewhere safe for later
Steps on Checkin
- Then go to https://chekin.com/onboarding/en/register-form/?utm_source=MainPageWeb and fill out the form to create your account
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During the registration process, you will be asked if you use any PMS or Channel Manager. Select Hostaway and click on NEXT
- Paste the API key in the corresponding field, add your Client ID from Hostaway (can be found in Hostaway > Settings), and the email you want to use for the CheKin account
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Click on CONNECT WITH HOSTAWAY
Once connected to Hostaway
On your first login, all your listings and bookings will be imported, and you will get a message to sum it up:
First thing you have to do is go to the PROPERTIES section, click on the blue pen next to each listing and do the following:
- In the Details section, complete any missing information from your property (this is needed to generate the guest registration form)
- On the Police section, connect your Police or Statistics account to automatically send guest registrations by adding related credentials (“don’t forget to click on More than 1 property in the same police account?” in case you have more properties registered under the same account)
- In the Settings section, you can automate the process of sending an email to lead guests to require all the reservation members to register online.
Don’t forget to click on SAVE at any step.
Now you are ready to use our dashboard!
But how you can register guests?
You have 2 ways:
- Send Online CheKin request to your guests
- Doing it by yourself on the BOOKINGS tab
We’ve already seen how to enable Online Check-In; now, let’s see how you can register your guests manually in the dashboard.
You will first have to look for the related reservation, click on it, and then click on ADD GUESTS:
You can add guests' data manually or scan the ID of the guests to capture the info to fill the form:
Data will be sent automatically to the authorities on the check-in date at 11 pm your country time; otherwise, you can click on the SEND NOW button (in the SEND TO POLICE MANUALLY column) to send the data at the time you want.
The registration form will be automatically generated and stored in the DOCUMENTS section.
Where to find the Door code sent by CheKin?
The door code will be stored on the reservation under Door Code
In your automation, you can use the field "{{door_code}}" and {{door_code_instruction}}
That’s all!
For any additional doubts, don’t hesitate to reach out to us using the chat within the dashboard or write to us at support@chekin.com.
You can also ask us about the new tool we’ve implemented, the Self CheKin!