Manage Custom Fields
When you add information to Hostaway, this information is shown in fields. This way, you have a field "guest_name", "country" etc.
When you need to store additional information in Hostaway, you can use the option called Custom fields. For example, you can add a field to the reservation details for "Passport number" or add a custom field "Toilet paper rolls" to tasks so your cleaner knows how many rolls are needed to be in the apartment.
Note: Custom fields cannot be used for manual messaging.
Check our video on how to create custom fields.
How to create custom fields for listings?
- Go to Listings and at the top, click on Manage Custom fields
- Enter a short custom field name that describes best what information it contains
- Select the type of data you wish to store, such as - Text: Single text line,¡ or Number: number only or Text area: multi-text lines
- Is public yes or no? If yes, it will appear on the Guest Portal and Booking Engine. If not, it will not appear
- Save your new field
You have now created a custom field that can be used for storing new information per listing. To do this, follow these steps:
- Go to Listings > Edit > Custom Fields
- Fill up the information
- Save
How to create custom fields for Reservations
- Go to Reservations and at the top, click on Manage Custom fields
- Enter a short custom field name that describes best what information it contains
- Select the type of data you wish to store, such as - Text: Single text line, Number: number only, Text area: multi-text lines
- Is public yes or no? If yes, it will appear on the Guest Portal and Booking Engine. If not, it will not
- Save
You have now created a custom field for reservation details. To use it, follow these steps:
- Go to Reservation > Edit > Scroll down to Custom Fields
- Fill up the information
- Save
Using Custom Fields in Messages
You can use the custom fields in Automated messages.