Learn how dynamic fields work in Hostaway automations, which placeholders are supported, and how to personalize automated messages with reservation and guest data.
GUEST NAME | GUEST_NAME | Reservation > Guest name |
GUEST FIRST NAME | GUEST_FIRST_NAME | Reservation > Guest first name |
GUEST LAST NAME | GUEST_LAST_NAME | Reservation > Guest last name |
GUEST NAME ANYWAY | GUEST_NAME_ANYWAY | Reservation > Guest first name and if empty - guest name |
GUEST PHONE | GUEST_PHONE | Reservation > Phone |
NUMBER OF GUESTS | NUMBER_OF_GUESTS | Reservation > Number of guests |
NUMBER OF ADULTS | NUMBER_OF_ADULTS | Reservation > Number of adults |
NUMBER OF CHILDREN | NUMBER_OF_CHILDREN | Reservation > Number of children |
NUMBER OF INFANTS | NUMBER_OF_INFANTS | Reservation > Number of infants |
NUMBER OF PETS | NUMBER_OF_PETS | Reservation > Number of pets |
CHECKIN TIME | CHECKIN_TIME | Reservation > Check-in time |
CHECKOUT TIME | CHECKOUT_TIME | Reservation > Check-out time |
CHECKIN DATE | CHECKIN_DATE | Reservation > Check-in date |
CHECKIN DATE YEAR | CHECKIN_DATE_YEAR | Reservation > Check-in time > Year |
CHECKIN DATE MONTH | CHECKIN_DATE_MONTH | Reservation > Check-in time > Month |
CHECKIN DATE DAY | CHECKIN_DATE_DAY | Reservation > Check-in time > Day |
CHECKOUT DATE | CHECKOUT_DATE | Reservation > Check-out time |
CHECKOUT DATE YEAR | CHECKOUT_DATE_YEAR | Reservation > Check-out time > Year |
CHECKOUT DATE MONTH | CHECKOUT_DATE_MONTH | Reservation > Check-out time > Month |
CHECKOUT DATE DAY | CHECKOUT_DATE_DAY | Reservation > Check-out time > Day |
NIGHTS | NIGHTS | Reservation > Number of nights |
CANCELLATION DATE | CANCELLATION_DATE | Reservation > Cancellation date |
LISTING NAME | LISTING_NAME | Listing > Basic info > External listing name |
ADDRESS | ADDRESS | Listing > Address > Public address |
HOST PHONE | HOST_PHONE | Listing > Contact person > Phone number |
GUEST NOTE | GUEST_NOTE | Reservation > Guest note |
PAYOUT SUM | PAYOUT_SUM | Reservation > Total price |
CURRENCY | CURRENCY | Reservation > Currency |
CLEANING FEE | CLEANING_FEE | Reservation > Cleaning fee |
DOOR CODE | DOOR_CODE | Reservation > Door code |
DOOR CODE VENDOR | DOOR_CODE_VENDOR | Reservation > Door code vendor |
DOOR CODE INSTRUCTION | DOOR_CODE_INSTRUCTION | Reservation > Door code instructions |
GUEST PORTAL URL | GUEST_PORTAL_URL | Reservation > Guest portal link |
RENTAL AGREEMENT LINK | RENTAL_AGREEMENT_LINK | Reservation > Rental agreement link |
LISTING FOR EXTRA PERSON | LISTING_FOR_EXTRA_PERSON | Listing > Price & fees > Price for extra person |
LISTING ID | LISTING_ID | Listing > ID |
CC NUMBER ENDING DIGITS | CC_NUMBER_ENDING_DIGITS | Reservation > Credit card number > 4 last digits |
CC EXPIRATION YEAR | CC_EXPIRATION_YEAR | Reservation > Credit card > Expiration year |
CC EXPIRATION MONTH | CC_EXPIRATION_MONTH | Reservation > Credit card > Expiration month |
CC NAME | CC_NAME | Reservation > Credit card > Owner name |
AIRBNB EXPECTED PAYOUT AMOUNT | AIRBNB_EXPECTED_PAYOUT_AMOUNT | Reservation > Airbnb > Airbnb expected payout amount |
AIRBNB LISTING BASE PRICE | AIRBNB_LISTING_BASE_PRICE | Reservation > Airbnb > Airbnb listing base price |
AIRBNB LISTING CANCELLATION HOST FEE | AIRBNB_LISTING_CANCELLATION_HOST_FEE | Reservation > Airbnb > Airbnb listing cancellation host fee |
AIRBNB LISTING CANCELLATION PAYOUT | AIRBNB_LISTING_CANCELLATION_PAYOUT | Reservation > Airbnb > Airbnb listing cancellation payout |
AIRBNB LISTING CLEANING FEE | AIRBNB_LISTING_CLEANING_FEE | Reservation > Airbnb > Airbnb listing cleaning fee |
AIRBNB LISTING HOST FEE | AIRBNB_LISTING_HOST_FEE | Reservation > Airbnb > Airbnb listing host fee |
AIRBNB LISTING SECURITY PRICE | AIRBNB_LISTING_SECURITY_PRICE | Reservation > Airbnb > Airbnb listing security price |
AIRBNB OCCUPANCY TAX PAID AMOUNT | AIRBNB_OCCUPANCY_TAX_PAID_AMOUNT | Reservation > Airbnb > Airbnb occupancy tax amount paid to host |
AIRBNB TRANSIENT OCCUPANCY TAX PAID AMOUNT | AIRBNB_TRANSIENT_OCCUPANCY_TAX_PAID_AMOUNT | Reservation > Airbnb > Airbnb transient occupancy tax paid amount |
AIRBNB TOTAL PAID AMOUNT | AIRBNB_TOTAL_PAID_AMOUNT | Reservation > Airbnb > Airbnb total paid amount |
AIRBNB CANCELLATION POLICY | AIRBNB_CANCELLATION_POLICY | Reservation > Airbnb > Airbnb cancellation policy |
RESERVATION PRICE FOR EXTRA PERSON | RESERVATION_PRICE_FOR_EXTRA_PERSON | Reservation > Price for extra person |
RESERVATION DATE | RESERVATION_DATE | Reservation > Reservation date |
HOSTAWAY RESERVATION ID | HOSTAWAY_RESERVATION_ID | Reservation > Hostaway reservation ID |
CHANNEL NAME | CHANNEL_NAME | Reservation > Channel |
CHANNEL RESERVATION ID | CHANNEL_RESERVATION_ID | Reservation > Channel reservation ID |
CHANNEL PROPERTY ID | CHANNEL_PROPERTY_ID | Reservation > Channel property ID (not shown in the reservation page) |
CHANNEL UNIT ID | CHANNEL_UNIT_ID | Reservation > Channel unit ID (not shown in the reservation page) |
WIFI USERNAME | WIFI_USERNAME | Listing > Additional info > Wi-fi username |
WIFI PASSWORD | WIFI_PASSWORD | Listing > Additional info > Wi-fi password |
CITY | CITY | Listing > Address > City |
HOST NAME | HOST_NAME | Listing > Contact person > Contact person’s name |
CONTACT PERSON NAME | CONTACT_PERSON_NAME | Listing > Contact person > Contact person’s name |
UNIT NAMES | UNIT_NAMES | Reservation > Unit names (for multi-unit only) |
RENT BALANCE DUE | RENT_BALANCE_DUE | Reservation > Payment balance (for the new payments system) |
BALANCE DUE | BALANCE_DUE | Reservation > Payment balance |
PRICE BREAK DOWN | PRICE_BREAK_DOWN | Reservation > Price breakdown |
PAYMENT METHOD | PAYMENT_METHOD | Reservation > Payment method (not shown in the reservation page) |
IS PAID | IS_PAID | Reservation > Is paid |
ONLINE CHECKIN LINK | ONLINE_CHECKIN_LINK | Reservation > Online check-in link |
GUEST REVIEW URL | GUEST_REVIEW_URL | Reservation > Guest portal link |