How to Integrate with Operto

You must be an account admin for both Operto and Hostaway in order to complete the following process

Importing properties into Operto:

1. Login to your Operto account 
2. Click here to navigate to the integrations page
3. Locate ‘Hostway’ and click ‘Connect’. This will open up a new popup window
4. From a new browser tab, login to your Hostaway account 
5. Locate ‘settings’ (gear icon) on the left hand sidebar
6. Locate ‘Hostway’ API on the top right of the navigation pane
7. Click ‘Generate API secret key’
8. Copy the ‘Account ID’ 
9. Moving back to your Operto dashboard, paste the copied ID into ‘Account ID’ 
10. Move back to the Hostaway dashboard and copy the ‘API Key’ 
11. Paste this into ‘API key’ in Operto dashboard
12. Once both the ‘Account ID’ and ‘API Key’ are copied from the Hostaway dashboard and into the Operto dashboard, click ‘Connect’
13. Hit the refresh button on your web browser and then you will see that the status will change to ‘Connected’
14. Navigate to the ‘Units’ tab on the left-hand sidebar of your Operto dashboard
15. Click on ‘unactivated’, tab. You will see a list of all your imported properties

Customizing guest messages to include access codes: 

In order for your guests to automatically receive their access codes, you will need to configure your message settings in your Hostaway dashboard

1. From your Hostaway account, click on the ‘message’ icon on the left hand side bar 
2. Click on ‘Automations’ on the top right of the navigation pane
3. Locate ‘Check In Code’ and click on the ‘Edit’ button
4. Somewhere in the ‘Message’ field, you will need to include the standard field: {{door_code}} 
5. Click ‘Save’
6. Locate ‘Check Out Code’ and click the ‘Edit’ button
7. Somewhere in the ‘Message’ field, you will need to include the standard field: {{door_code_instruction}}
8. Click ‘Save’