Keep your Airbnb discounts on and still charge full price on your busiest nights. You can exclude specific nights from two Airbnb promotions in Hostaway. Airbnb calls these nights blackout dates.
- Mobile-only discount: for guests who book in the Airbnb app.
- Top-rated guests discount: for guests rated 4.8 stars or higher with at least 3 reviews.
The discount keeps working on every other night. If a guest books a 5-night stay that includes 1 excluded night, they get the discount on the other 4.
Before you start
- Your listing is connected to Airbnb through Hostaway.
- You use the Mobile-only or Top-rated guests discount on that listing, or plan to turn one on.
- Excluded nights apply only to these two discounts. Airbnb doesn't support them on weekly, monthly, early bird or last-minute discounts.
Exclude nights and send them to Airbnb
- Go to Listings, open the listing and select the Channel specific tab. Scroll to Airbnb promotions.
- Find the Mobile only discount or Top rated guests discount card and turn the discount on.
- Under Which nights get the discount?, select Exclude specific nights.
- Under Excluded nights, click Exclude nights.
- The Choose nights to exclude calendar opens.
- Click a night to exclude it, or Shift + click to select a range.
- Click Done. Your nights are saved in Hostaway and listed on the card by year, with a Not exported to Airbnb yet tag.
- Click Save. In the export window, the discount shows how many nights you added and removed. Click Show nights to check them, then export.
Airbnb only gets your nights after step 7. Once the export finishes, the Not exported to Airbnb yet tag disappears.
To change your nights later, click Exclude nights again, make your changes, click Done, then save & export. To stop excluding nights, select Apply discount to all nights; you'll be asked whether to keep or remove the nights you saved.
Limits to know
- 30 nights per year: up to 30 excluded nights per discount, per listing, per calendar year. Each discount has its own 30. Removing a night frees it up.
- Up to 2 years ahead: you can pick nights from today until the day before the same date in 2 years.
- Past nights: excluded nights that have passed stay on the card, marked "(past)". You can't change them, and they still count toward that year's 30.
- Time zone: "today" and the calendar year follow the listing's time zone, shown under the calendar.
When a year already has 30 nights, the other days of that year can't be selected. Hover over one to see why.
Turning a discount off, and changes made on Airbnb
Turning a discount off. Its excluded nights are hidden while the discount is off. After you save & export, Airbnb pauses the discount and keeps your nights. When you turn the discount back on, Hostaway brings your nights back from Airbnb.
Changes made in the Airbnb app. If you or a teammate change excluded nights directly on Airbnb, Hostaway picks up the change within seconds. Your next save & export from Hostaway sends Hostaway's version to Airbnb, so make your changes in one place.
Nights you set on Airbnb before this feature. They appear on the discount card in Hostaway. Exporting from Hostaway won't remove them unless you remove them in Hostaway.
Good to know
- Excluded nights are not copied with Copy to other listings; set them on each listing. Duplicating a listing does copy them.
- Nights don't repeat each year yet: pick them again for each year.