Learn how to map your Booking.com listings in Hostaway using your property ID and room ID so the channel manager can sync rates, availability, and reservations correctly.
How to Map the Listing in the Hostaway Dashboard
To map a listing in the Hostaway Dashboard, follow these steps:
- Navigate to the Hostaway Dashboard
- Go to Channel Manager > Channels > Booking.com
- Click on the gear icon at the end of the line to configure
- Click on + Connect property
- Carefully read and check all statements, then click Next
- Add the Property ID. The system will automatically download all room IDs associated with the property
- Assign each room ID to its corresponding Hostaway ID listing and click on Map
- Once all room IDs are mapped, click Save to complete the process
Booking.com Status
The Booking.com status shown in the Hostaway dashboard depends on whether the listing is mapped and whether the Hotel ID is live on Booking.com:
- OFF = The listing is not mapped to Booking.com
- Live = The listing is mapped, and the Hotel ID is live on Booking.com. The Live status in Channel Manager > Listing Mapping and the Booking.com logo in Listings will be displayed in the Hostaway dashboard.
- Hidden = The listing is mapped, but the Hotel ID is not live on Booking.com yet. If the property is still in a pre-live status, for example, Ready to open, the Booking.com logo will not be displayed in Hostaway, and the listing will appear as Hidden for Booking.com.
Please note that a delay can be expected when moving from one status to another, as Booking.com may not send the hotel status right away.