What is the Hosting Quality Dashboard?
- The Hosting Quality Dashboard is a place in the Hostaway Dashboard where you can easily access listing quality scores/issues so you can check the metrics and alerts for your listings that are advertised across multiple Airbnb accounts
- This section will keep you informed of these metrics and alerts so you can take quick action to prevent the listing from being suspended or receiving bad guest reviews
- The mission of this tool is to help you monitor and improve the performance of your listings
- This dashboard gives you a complete view in one place of what is good or bad with your portfolio. If it is bad, you can see what the problem is and quickly fix it.
Please watch this video to learn more about this feature and feel free to contact us if you have any questions.
The Listings Quality tab
The dashboard includes some portfolio status metrics. They are color-coded to indicate what percentage of the list or what number of the portfolio needs attention. The statuses are:
- Good status
- Warning status
- At risk
- Suspended Listings
Below the listing metrics are the listing details, where you can see at a glance the average review score, Airbnb quality status, Airbnb review issues, and Airbnb CS violations.
If you hover your mouse over any of the numbers, the system will tell you which listing is the problem and what you should do about it.
If you click on Read More, the system will show you all the information about all the issues you'll have the option to go to Airbnb from Hostaway and fix the issue if it's fixable that way.