What are Owner Stays?

Also known as owner blocks, Owner stays are booked days when the owner of a listing or someone on their behalf is staying in the property.

Owner stays are not charged, so when creating an Owner stay all the fields related to monetary values are hidden. Also, no auto-invoices, auto-messages, or auto-charges will be created. However, Owner Stays will generate auto-tasks.

Owner stays appear in Financial Reporting as such, to allow for keeping track of the owner’s use of the property. They are also filterable in the Reservations module.

How to create Owner Stays?

To add an Owner stay, select the days in the Calendar, and press “Add” → “Owner Stay”.

The same can be done by adding a new reservation from the Reservations module and changing the status to Owner Stay.

In the calendar, an owner stays can be easily identified/ spotted in the color "Blue". You can differentiate these reservations which will showcase in the color of blue not only on monthly, multi, and yearly calendars but also in the mini calendar that Hostaway shows in the Inbox when a thread is open:

You can set notifications for new owner stays and owner stay modifications. These notifications can now be set for the Dashboard, Email, and Mobile App. Please follow these steps to set notifications: Go to Settings > Notification Tab > Enable notification as preferred: