Vrbo – Hostaway

Connect to Vrbo API - Exporting new listings

Export your listings to Vrbo The Hostaway software allows you to create new listings on Vrbo (formerly HomeAway) by automatic export. Vrbo will connect your current listings if you have them to these newly created listings. This way you are able t...
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How to connect to Multiple Vrbo Accounts?

It is important to note that for each account:- you will need to contact Vrbo and fill out the contact form: signed content API contract.- listings can't be migrated between Vrbo accounts. If you have already exported the listing to VRBO f...
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How to add Vrbo extra fee?

Vrbo Extra Fee Fees added to Vrbo are always mandatory so any fee applied to the Vrbo channel is automatically added to each reservation for the listing and cannot be selected/removed by the guests. They can also be included in the base rate, whic...
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Vrbo listing content and settings export

Vrbo listing content and settings export There are 2 types of Vrbo (formerly HomeAway) connection: API integration and ical. API integration allows you the full sync of your calendar and content related updates. Ical connection updates are for ava...
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How to import Vrbo reservations?

Import Vrbo reservations This topic is for Vrbo (formerly HomeAway) API users. When you export your Hostaway properties to Vrbo, there are 3 different scenarios: You never used this channel before These listings are already in Vrbo but were never...
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How to create Vrbo reservation from Hostaway?

Create Vrbo reservations directly in Hostaway If you wish to create a Vrbo reservation from Hostaway, it is possible. You will need to follow these steps. Here is more information regarding this option, from Vrbo. Please note that the reservation ...
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Vrbo Quote-hold feature

Vrbo Quotehold Booking updates, in particular, can contain approval/denial of reservations made for non-instant-bookable, what Vrbo calls Quotehold listings. If a listing isn't instant bookable, then every reservation is created in "unconfirmed" s...
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VRBO Inquiries

How do Vrbo inquiries work? An inquiry is a question from a guest that wishes to book the property. You can either decide to accept it or not.The inquiry will appear in both the inbox section in Hostaway as well as the reservation section. Can I...
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Vrbo Guest Messaging

Vrbo Guest Messaging Setting your Vrbo guest messaging up When you connected your Vrbo account with Hostaway by API you will be asked to add your Hostaway Proxy email address (Vrbo Inquiry Email) as a secondary email in the 'Email 2 (Optional)' fi...
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Cancel VRBO Reservation

When you are connected to VRBO by API you might occasionally need to cancel a guest reservation. While this isn't recommended to be used often In your Hostaway account you find this function under the reservations detailed page in the top right co...
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How to connect Vrbo by iCal?

Vrbo and iCal Connecting Vrbo by iCal Once a property is live on Vrbo, you can connect it through the iCal calendar link. Before you start, please ensure you have everything needed to connect: All listings you have on Vrbo are also created i...
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How to unmap your listing from Vrbo?

Unmap Vrbo To unmap a Vrbo listing, you need to contact our support team to unmap it for you. Please note that for Vrbo, once a listing has been unmapped, you cannot remap it. Read more on how to unmap your listings from other channels
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Vrbo Frequently Asked Questions (FAQ)

Vrbo FAQ How do I connect to Vrbo (formerly HomeAway)? You can connect to Vrbo by either of the following: ICal. Only reservations will sync. Rates, content information etc will not sync. Vrbo can continue to take payment on your behalf Connect V...
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How to transition from VRBO iCal to VRBO API

When you start using your Hostaway account you might not have your VRBO API connection setup right away and might need to setup instead a VRBO iCal connection while you wait for the VRBO team to initiate your implementation project and activate at...
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