How to Archive messages?
You can archive the message threads to hide them from the main Inbox. To archive a message:
- Select the thread
- Click on the Archive icon in the actions bar
- The thread will be moved from the Inbox to the Archived Conversations
- Moving it back to the Inbox is done the same way
Threads will automatically move from archived to inbox if the guest sends a message, but not if the host sends one. Threads cannot be both archived and snoozed at the same time.
How to bulk archive messages?
To bulk archive messages, you will need to go to Inbox > Bulk Update
Click the dropdown for "Mark message threads as" and select "Archived". Below you should select the date that you prefer to decide which messages the system will archive for you.
Important: Depending on the amount of messages to be archived it can take between a few minutes to a couple of hours.