Skip to main content
Sign in
Deutsch Español Français Italiano
Menu

Vrbo: Moving a listing to another Vrbo account

Victor
  • Updated

If you need to move a listing (and its reviews) from one Vrbo account to another, note that you cannot move the listing as-is. The listing must be archived in the original account and re-exported from Hostaway as new into the destination account.

Before you start

  • If the listing has reservations, it cannot be archived or moved. Vrbo blocks the archiving of any listing with existing reservations dated after the onboarding date.
  • Reviews are not transferred automatically. You will need to contact Vrbo to migrate them (see Part D).

Part A — Archive the listing in the original account

  1. Skip the mapping of existing listings. When you don't map listings that already exist in the Vrbo account, click the mapping button in Hostaway.
  2. Confirm the archiving notice. Hostaway will show a message indicating that some existing listings are not mapped and will be archived. Click Continue.
  3. The listings are archived in Vrbo. (Note: you cannot move listings from one account to another as-is; they must be archived and re-exported).

Part B — Set up the destination account

  1. Create the second Vrbo account if necessary. If you don't have another Vrbo account yet, complete the SSO using a different email.
  2. Connect the second Vrbo account. In Hostaway, add the destination account (Channel Manager > Vrbo > Configure > Manage Vrbo Accounts). If Vrbo doesn't force the account merge, you can connect two different Vrbo accounts by turning on the toggle in the Channel Manager.

Part C — Export into the destination account

  1. Export the listings as new. Export the listings from Hostaway to the new account. They are imported as new listings, not as copies of the old ones.

Part D — Transfer the reviews

  1. Contact Vrbo. Contact Vrbo with the old listing ID and the new listing ID and request the review migration.

Warnings

  • Listings with reservations cannot be archived or moved.
  • Listings exported to the wrong account but inactive: deactivation is handled via an internal Hostaway ticket; it does not always work and may require duplicating listings.
  • Account merging: Vrbo merges accounts under the same email when completing the SSO; with different emails, another account can be added.

Related articles