Learn how to complete the WhatsApp Business sign-up flow in Hostaway and what information is required during setup.
How to set up
Go to Integrations:
Visit the Hostaway integrations page and click Connect WhatsApp.
Connect to Facebook:
Log in with the Facebook account that owns (or will own) your Meta business portfolio and WhatsApp Business account for your property management business.-
Select or Create a Meta Business Portfolio:
Choose your existing Meta business portfolio, or create a new one if needed.
Note: If Meta requires verification, you may need to verify your business on their website.
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Add a New WhatsApp Number:
Important: Select “Start with a new WhatsApp number.”
The number you use must not be currently connected to any WhatsApp account (personal or business).
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If you want to use your current WhatsApp number:
Disconnect it from your existing WhatsApp account.
Wait 10 minutes.
Restart the setup process.
Select or Add a WhatsApp Business Account:
Choose an existing account or add a new one.-
Create or Select a WhatsApp Business Profile:
Set your display name and industry.
Tip: This information will be visible to your guests.
Add Your Phone Number:
Click Add a new number and enter the phone number you want to use for WhatsApp.
Verify Your Number:
Complete the verification process.
You’re all set!