Learn how to export reservations from Hostaway as a CSV file and use reservation data for backup, reporting, or external analysis.

How to export reservation details

You can choose to download a complete reservation list as a CSV file to analyze data and report on your transactions. The file can be opened by a program such as Microsoft Excel or Google Sheets to generate completely custom tables.

You can download this file by going to Reservations > Download Report:

You can choose between exporting the visible fields you see or the complete list.

For example, to download a report that includes the number of guests per reservation across all booking channels (VRBO, Airbnb, and Booking.com) in 2023, navigate to the 'Reservations' section, select the 'Reservation CSV' option, and ensure the 'Number of guests' column is included. You can then filter the data by channel to view the guest count breakdown for each reservation.

Creating a 12-month reservation report

To create a 12-month reservation report for your property, you can go to the Reservation area, select all the possible filters, and then export the CSV file with all the relevant fields, such as bedding configuration, number of guests, guest name, check-in, check-out, total price, and status.

Accessing and retrieving backup files

To access and retrieve backup files for your Hostaway listings, go to the Reservations section, apply the necessary filters to find the specific listings, and then export the reservation data as a CSV file. This will allow you to download a backup of the reservation records for the selected listings, which can be useful if you need to maintain data integrity or access reservation details for units that are no longer under your operations.