If you wish to contact Hostaway Commercial Team
- Go to Hostaway's website
- Enter your details
- The Commercial team will contact as soon as possible
If you wish to contact Hostaway Support Team - Call
Give us a call Monday to Friday 24/hrs.
If you wish to contact Hostaway Support Team - Email
When in Hostaway Dashboard, you can contact Support by:
- On the left menu > Support > Contact Us
- On the bottom-left > Click on the orange Support button
You can also send an email to firstname.lastname@example.org.
Which info do you need before contacting us
When contacting the support team, please make sure to write down:
- Your Hostaway email address
- Describe the question/issue
- Give an example (A guest name, reservation ID, listing ID etc. Anything that can help us investigating).
Please make sure to open 1 ticket per issue/question so we can better assist you.
NOTE: Hostaway support team is available 24/5. During weekends, we always have someone checking your requests in case of important issues (Hostaway not working, channels down etc.)
If you wish to partner with Hostaway
You can contact us via this form.