Learn how to disconnect a listing from a channel and what to review before removing the connection to avoid sync or publishing issues.
Unmap a listing
What does unmapping mean?
Unmapping describes the action of removing the connection between the Hostaway listing and a channel listing. This means that Hostaway will no longer export or import any information from or to the previously connected channel.
After unmapping the listing in Hostaway, the listing will still be active in the channel and receive reservations (except for Vrbo API listings). If you do not wish for that listing to be opened in the channel, you will have to contact the channel.
How to unmap?
- Go to your Hostaway Dashboard > Channel Manager > Channels > Click on Configure
- For Airbnb - Click on Import and Mapping > Click on Unmap
- For Booking.com - Click on Unmap
- For Expedia - Click on Unmap
- For Vrbo - You will need to contact the Hostaway support team
Storing Reservations
When unmapping a listing, you can choose to store reservations or not. To learn more, please read this article on how to store reservations.