The WhatsApp widget enables visitors to get in touch with site owners quickly and easily, especially on mobile. Opportunities for engagement and conversion will increase, making it easier to convert anonymous site visitors into real customers.
When site visitors click the WhatsApp button, the chat opens in a desktop if the desktop app is installed. If only the web app is installed, the user is prompted to use the web app or log in.
Note
- Make sure the phone number you add has a WhatsApp account associated with it.
- If a site visitor does not have WhatsApp installed on their device, they will be directed to WhatsApp’s installation flow.
- If a user clicks on the widget from an iOS tablet, they will be directed to a WhatsApp page that directs them to download the app on desktop or mobile.
To access the content editor, right-click the widget and select Edit Content. Or, if you are in flex mode or Editor 2.0, the option to access the content editor is available in the floating menu. Click the element to open the floating menu, then click the option for the content editor.
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Enter your WhatsApp phone number. Make sure the number has only digits and includes the country code. Note
Site visitors will be able to see the phone number.
- (Optional) Type a default message. This is a message you will receive when your site visitors reach out. Visitors may edit this message.
- Type Alt Text for the widget.
To make the widget a floating widget, enable the Floating toggle, and select a position for the widget. To display the floating button on the current page only, enable the Show on this page only toggle.