Booking.com – Hostaway

Connect Your Booking.com listing with Hostaway Listing

Connect to Booking.com Once a property is live on Booking.com, you can connect it through the Booking.com Extranet. 1. Prepare your Property in Booking.com Before you start, please ensure you have everything needed to connect: Each room category...
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Booking.com listing content and settings export

Booking.com listing content and settings export There are 2 ways to connect with Booking.com: by exporting your listings to Booking.com if you don´t have them created yet or by mapping your existing Booking.com properties with Hostaway listing ID....
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Booking.com rate plans minimum stay

When connecting your Booking.com room types to your Hostaway listing you may use on Booking.com one or more individual rate plans for your Room type. By default, the minimum length of stay is taken from your Hostaway daily calendar and used to u...
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Adding and Editing Booking.com Rate Plans

Booking.com and Rate Plans During the initial connection to Booking.com, we import the rate plans that are currently in place for your property. A common question we usually get asked is: "I have set up a new rate plan on my already connected Book...
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Setting Bookable Time / Minimum Advanced Reservation for Booking.com Reservations

Minimum Advance Reservation for Booking.com If you want to avoid same-day bookings for Booking.com reservations only, you have two options that you can do on your Booking.com Extranet portal: Booking.com Extranet Calendar This is highly recommen...
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Booking.com exporting new listings

Exporting listings to Booking.com The Hostaway software allows you to create new listings on Booking.com by exporting the listing. Allowing you to activate your properties on Booking.com faster than by creating each one manually. We advise using t...
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Booking.com: What should I do if a card is declined?

Report invalid Credit Card for Booking.com Go to Reservations > select the reservation and click on Edit > go to Payment > Report credit card as invalid: Once you mark the card as invalid, the guest will be requested to add new card details w...
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Booking.com: Reporting no-shows

In Booking.com if a guest doesn’t show up for their booking and the host choose to waive the fee, it's important to mark the reservation as a no-show. Reporting no-shows and waiving a fee prevents the host from being charged a commission. Mark...
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Booking.com Frequently Asked Questions (FAQ)

Booking.com FAQ How do I connect a Booking.com account? Follow the steps in this great support article Step-by-Step Connect with Booking.com How do I import new listings from Booking.com? If you wish to export Hostaway listings to Booking.com: B...
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Common Booking.com Connection Issues

It's easy to connect to Booking.com if you've followed our steps here! However, there may be times when you've already mapped the properties in the dashboard but then after verification and testing, you've noticed the rates or availability is not ...
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