For most vacation rental channels, the most important part of their business is making sure th...
Message Inbox Presentation
There are 2 views of the inbox: The inbox and when you are looking at a guest conversation. Inbox...
Manage Custom Fields
When you add information to the Hostaway software, this information is showed in fields. This way...
Hostaway public API - Messages api update
Update for the Hostaway public messaging API clients We have released a new version of our automa...
Message Feature FAQ
There is no email address in the reservation so I can't contact the guest, why? This is most prob...
How to create Message Templates
With Hostaway message templates, you can quickly reply to questions such as "Do you have driving ...
How to add a door code into automation?
If you are using a door code system and want to provide this information to your guest, you can i...
How to create Message Automations
Message automation offers the possibility to send messages automatically based on reservation eve...
How to Manage Automated Messages
You can now manage the messages generated by an automation from the Hostaway Dashboard. This new...