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  • Booking.com: Request to Book plus-icon minus-icon

    How to use Booking.com's Request to Book? Booking.com's Request to Book functionality allows you to review a reservation request before accepting or declining it, providing an alternative to the classic Instant Book model. Activating this feature ...
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  • Booking.com: Report a credit card as invalid plus-icon minus-icon

    What should you do if a card is declined? If a credit card is declined on one of your Booking.com reservations: Go to your Hostaway Dashboard > Reservations Select the reservation > Scroll down until you find Payment > Click on Payment Click on "...
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  • Booking.com: Reporting No-Shows plus-icon minus-icon

    Using the No-Show option for Booking.com  If a guest does not show up and you decide to waive the charges, it is important to mark the reservation as a no-show. Reporting a no-show and waiving the fee will prevent you from paying the Booking.com c...
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