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Airbnb: Reservations

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  • Airbnb: Cancelling a Reservation plus-icon minus-icon

    How to cancel an Airbnb reservation? When canceling an Airbnb reservation from Hostaway, you will be notified of the cancellation penalty amount. You will have to provide a reason and, in some cases, a sub-reason and a message to Airbnb. Only conf...
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  • Airbnb: Respond to reservation alteration requests plus-icon minus-icon

    How to answer an Airbnb reservation alteration request from a Guest? When guests request an alteration, you will receive a notification to respond to this request. These requests can be found in the Hostaway Dashboard > Inbox > Click on the Altera...
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  • Airbnb: Special offers and FAQ plus-icon minus-icon

    Airbnb Special offers The special offer feature allows you to set a custom price for a guest who sends an inquiry. If a guest has already submitted a reservation request or has confirmed a reservation, you can't send them a special offer.   Airbnb...
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  • Airbnb: Guest modifying reservations plus-icon minus-icon

    Guest reservation modification A guest or host can require alteration to an existing reservation. At this moment, Airbnb does not allow partners to approve the alteration requests on their end, which must be done in Airbnb. If the Host cannot hono...
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  • Airbnb: Host modifying reservations plus-icon minus-icon

    How can a host modify an Airbnb reservation? A guest or host can require alteration to an existing reservation. At this moment, Airbnb does not allow partners to approve the alteration requests on their end, which must be done in Airbnb. Hosts ca...
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