Celeste
Customer Success Project Manager
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Activity overview
Latest activity by Celeste-
Celeste commented,
Hi Mike, We have a solution for that. You can set up an automated message with a link to your Guest Portal. The Guest Portal is a unique link that each reservation has and that can be used to sha...
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Celeste created an article,
Financial reporting: 2023 updates - FAQ
This FAQ is related to the 2023 Financial Reporting Updates explained in this article. Where can I find the mapping tool? In your account financials settings: https://dashboard.hostaway.com/se...
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Celeste created an article,
Financial Reporting updates: 2022 recap
During 2022 we have been working on several improvements to build a more reliable Financial Reporting module. We’ve also worked hard to make improvements and fixes that were mostly invisible to our...
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Celeste commented,
Hi Freddie, As you know we don't have an integration with Xero yet but with the help of our API we should be able to help you with what you need. For Airbnb: to get the Airbnb total paid amount we ...
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Celeste commented,
Hi Westrey! We have no specific recommendation as the Rental Agreement you choose depends on your location and needs. Normally the Agreement should at least include: Property info, Guest info, cap...
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Celeste commented,
Hi Stéphanie! 1. If you mean to book more than one room/property at a time in the Booking Engine, that is not possible. If a guest needs to book more than one property they will have to book twice....
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Celeste created a post,
Focus: Financial Reporting - Guidelines
The Hostaway Financial Reporting module is the most flexible in the industry. While supporting our clients, we are seeing every day different ways of using Financial Reporting and we want you to be...
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Celeste created a post,
Focus: Direct Bookings - Guidelines
Direct bookings are becoming more and more important, you can use this space to ask the community about their best strategies or help who needs a bit of help. How to post your request or comment? ...
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Celeste created an article,
BETA - Extras Available In The Guest Portal!
We developed a brand-new feature that allows guests to add extras to all reservations via the Guest Portal. Why so? By offering your guests exciting services and products, you will be able to incre...
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Celeste commented,
Official comment Hi Jenny, Price breakdowns are not available in the app yet, this is now you can't find them. The good news is that we will be working on it! You can keep up with our latest releases in our ChangeL...