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Goncalo.moreira

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  • Total activity 66
  • Last activity June 14, 2022 09:58
  • Member since November 05, 2019 11:37
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 31
  • Activity overview
  • Articles (34)
  • Posts (0)
  • Comments (0)

Activity overview

Latest activity by Goncalo.moreira
  • Avatar

    Goncalo.moreira created an article, June 14, 2022 09:58

    How to transition from VRBO iCal to VRBO API

    1. Rental Channels
    2. Vrbo

    When you start using your Hostaway account you might not have your VRBO API connection setup right away and might need to setup instead a VRBO iCal connection while you wait for the VRBO team to in...

    • Goncalo.moreira
    • June 14, 2022 10:21
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Avatar

    Goncalo.moreira created an article, March 08, 2022 15:42

    Create listing in Airbnb from Hostaway - Beta

    1. Getting started
    2. Early Access and Migration Programs

    Important note:if the listing already shows it is connected to Airbnb you should NOT use this feature to send it again since it will create duplicatesIf the listing is not connected to Airbnb and i...

    • Goncalo.moreira
    • March 08, 2022 15:46
    • Updated
    • 3 followers
    • 0 comments
    • 0 votes
  • Avatar

    Goncalo.moreira created an article, November 08, 2021 16:31

    Booking Engine - NEW

    1. PMS Software
    2. Booking Engine/WordPress plugin

    Booking Engine - NEW Hostaway decided to improve the booking engine to provide a good solution for small-medium PMs who do not have the resources to build and maintain a custom website but want to ...

    • Goncalo.moreira
    • December 06, 2022 20:48
    • Updated
    • 2 followers
    • 0 comments
    • 0 votes
  • Avatar

    Goncalo.moreira created an article, September 28, 2021 09:30

    VRBO Inquiries

    1. Rental Channels
    2. Vrbo

    How do Vrbo inquiries work? An inquiry is a question from a guest that wishes to book the property. You can either decide to accept it or not.The inquiry will appear in both the inbox section in Ho...

    • Goncalo.moreira
    • November 11, 2021 14:31
    • Updated
    • 2 followers
    • 0 comments
    • 0 votes
  • Avatar

    Goncalo.moreira created an article, August 20, 2021 08:09

    Bulk editing listings

    1. PMS Software
    2. Listings

    Bulk Editing Listings Content and Settings Updating listings can be time-consuming. With this feature, you'll be able to update settings in all listings (or just some of them) with just one single ...

    • Goncalo.moreira
    • May 31, 2022 07:41
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Avatar

    Goncalo.moreira created an article, July 01, 2021 14:55

    Suspended listings in Airbnb

    1. Rental Channels
    2. Airbnb Pro connection

    Suspended listings in Airbnb When a listing is suspended by the Trust & Safety team of Airbnb it starts generating sync errors which eventually will make the Hostaway system turn OFF the sync with ...

    • Goncalo.moreira
    • September 15, 2021 12:47
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Avatar

    Goncalo.moreira created an article, June 14, 2021 14:59

    How to use WhatsApp

    1. PMS Software
    2. Inbox

    You'll be able to communicate by WhatsApp by selecting the following option in the guest communication thread:If you don't see this option in your account please contact support@hostaway.com (The s...

    • Goncalo.moreira
    • December 03, 2021 11:56
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Avatar

    Goncalo.moreira created an article, May 08, 2021 06:49

    Airbnb connection lost

    1. Rental Channels
    2. Airbnb Pro connection

    Airbnb connection lost It might happen that the API connection between Hostaway and Airbnb is lost on the Airbnb side. This means that data will stop being synced (reservations, calendar updates, m...

    • Goncalo.moreira
    • September 15, 2021 12:49
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Avatar

    Goncalo.moreira created an article, May 05, 2021 15:52

    Understanding how to use Whatsapp Business Message Templates

    1. PMS Software
    2. Inbox

    As per Whatsapp's Business rules, in order to start a conversation with your guest a pre-made message template needs to be used.Hostaway provides you with four pre-made, Whatsapp-approved message t...

    • Goncalo.moreira
    • December 03, 2021 11:57
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Avatar

    Goncalo.moreira created an article, March 19, 2021 10:22

    Unified Inbox FAQ

    1. PMS Software
    2. Inbox

    Inbox FAQ There is no email address in the reservation so I can't contact the guest, why? This is most probably because the reservation has been made prior to the connection with Hostaway. Due to G...

    • Goncalo.moreira
    • November 21, 2022 04:45
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

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