New to Hostaway? Watch a 5 minute demo video of our software here.
Gabriele created an article, January 26, 2021 11:42
For the Technical Support team to be able to troubleshoot some complex cases or cases that cannot be reproduced for different users, a HAR file might be requested.
A HAR file provides some addition...
Gabriele created an article, October 23, 2020 12:29
Change your listing order on your Booking Engine
In the Booking Engine tab, you can see the order of your listings that will be displayed on your website.
If you want to change this order, you...
Gabriele created an article, August 07, 2020 13:38
When you import your listing from Airbnb, the currency is imported automatically depending on what you have configured on Airbnb.
To find the currency in Hostaway, please go to Li...
Gabriele created an article, July 22, 2020 13:33
Add door code to an automation
If you are using a door code system and want to provide this information to your guest, you can include it in the automated message.
There are 2 ways of using it:
Gabriele created an article, May 18, 2020 15:46
Hostaway Mobile App
You can download Hostaway mobile app for Android and iOS here.
The main account owner or a user with admin rights can manage the following features in the mobile app:
Gabriele created an article, May 06, 2020 16:08
The notifications feature allows you to receive Email, Dashboard and Mobile App notifications. User notifications are set up in User management on the individual user level. Only...
Gabriele created an article, March 18, 2020 14:21
You have 2 ways of creating a single invoice. You can create an invoice from the Guest Invoicing feature > Invoice > Add
Or create an invoice from a reservation
Gabriele created an article, January 23, 2020 16:50
How to charge a guest?
You have several options to charge your guest:
You can create a single invoice with a charge on Hostaway for one particular reservation. First, you will need to create an in...
Gabriele created an article, October 03, 2019 15:10
Operto integration with Hostaway automates the entire guest entry process:
A reservation for one of your listings is made in Hostaway and pushed to Operto.
Operto generates a unique access...
Gabriele created an article, September 27, 2019 13:17
To learn more, watch our special webinar here
In this article, we will explain:
How to create a manual task
How to create an auto task
How to change the task status
Add a checklist ...