Robert
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Guest Payments- charge receipt and invoice templates system
The Hostaway Guest invoicing system allows you to set up customized charge and final invoice templates in your account. On your dashboard go to the menu Guest Payments - Document templates where yo...
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Migration - New Guests Payments module
We are opening up our Migration program for the Hostaway New Guests Payments module. The new module comes with many improvements and new functionalities. Improved payment status and balance rep...
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Marriott Homes and Villas program
The Homes and Villas by Marriott channel are newly available for our Early adopter clients. We invite clients to join the program when already listed on Marriott or wish to list their listing on th...
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Application fee
What is the Application Fee? The application fee is the fee charged by Hostaway for guest invoicing through Stripe. Per the Hostaway Terms of Service, Hostaway reserves the right to charge a fee fo...
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Using Hostaway Web hooks
Webhooks Webhook is a powerful tool you can use to have Hostaway software send reservation data to 3rd party software providers having webhook support. When you set up the webhook for your 3rd part...
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Booking.com rate plans minimum stay
When connecting your Booking.com room types to your Hostaway listing you may use on Booking.com one or more individual rate plans for your Room type. By default, the minimum length of stay is tak...
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Cancel VRBO Reservation
When you are connected to VRBO by API you might occasionally need to cancel a guest reservation. While this isn't recommended to be used often In your Hostaway account you find this function under ...
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Calendar Widget
The new booking engine provides capabilities like upselling, advanced search and quick setup, but may not serve as a full replacement of custom-created websites due to its inherently limited custom...
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Vrbo Guest Messaging
Vrbo Guest Messaging Setting your Vrbo guest messaging up When you connected your Vrbo account with Hostaway by API you will be asked to add your Hostaway Proxy email address (Vrbo Inquiry Email) a...
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Account and Billing FAQ
Account and Billing FAQ Below we listed various FAQs regarding your Hostaway account billing processes. What is considered a "listing" for my account? A listing is any manually created or imported ...