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Robert

Follow New articles and posts New articles, posts, and comments
  • Total activity 112
  • Last activity September 19, 2023 07:48
  • Member since January 13, 2017 14:18
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 54
  • Activity overview
  • Articles (55)
  • Posts (2)
  • Comments (1)

Activity overview

Latest activity by Robert
  • Avatar

    Robert created an article, September 19, 2023 07:48

    How to refund a guest payment?

    1. How-to guides
    2. Guest Payments and Auto-Payments

    Charges made by guests when using Stripe or added by you as off-line payment are showing in the "Paid" status within the reservation-specific detail page and guest payments menu overview. When you ...

    • Robert
    • September 19, 2023 10:02
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Avatar

    Robert created an article, June 03, 2023 15:57

    Guest Payments- charge receipt and invoice templates system

    1. How-to guides
    2. Guest Payments and Auto-Payments

    The Hostaway Guest invoicing system allows you to set up customized charge and final invoice templates in your account. On your dashboard go to the menu Guest Payments - Document templates where yo...

    • Robert
    • June 03, 2023 15:57
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Avatar

    Robert created an article, April 13, 2023 10:00

    Application fee

    1. How-to guides
    2. Financial Reporting

    What is the Application Fee? The application fee is the fee charged by Hostaway for guest invoicing through Stripe. Per the Hostaway Terms of Service, Hostaway reserves the right to charge a fee fo...

    • Robert
    • April 14, 2023 10:28
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Avatar

    Robert created an article, March 24, 2023 15:17

    Migration - New Guests Payments module

    1. Getting started
    2. Early Access and Migration Programs

      We are opening up our Migration program for the Hostaway New Guests Payments module. The new module comes with many improvements and new functionalities. Improved payment status and balance rep...

    • Robert
    • May 20, 2023 06:06
    • Updated
    • 4 followers
    • 0 comments
    • 1 vote
  • Avatar

    Robert created an article, March 14, 2023 07:47

    Booking.com rate plans minimum stay

    1. Managing Channels
    2. Booking.com

      When connecting your Booking.com room types to your Hostaway listing you may use on Booking.com one or more individual rate plans for your Room type. By default, the minimum length of stay is tak...

    • Robert
    • March 14, 2023 09:19
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Avatar

    Robert commented, November 13, 2022 08:26

    1. Integration with our Partners
    2. Payment Providers
    3. Stripe Upgrade connect with Hostaway

    The 'New' Stripe (upgrade) version uses the latest security standards to protect your Stripe account and business against hacking attempts. Besides this, it will be used for our next great improvem...

    • View comment
    • Robert
    • November 13, 2022 08:26
    • 0 votes
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    Robert created an article, June 29, 2022 11:18

    Stripe Upgrade connect with Hostaway

    1. Integration with our Partners
    2. Payment Providers

    Important!! The old Stripe connection will be depreciated. Use this guide to reconnect your Stripe account with the new Stripe (Upgrade) connection.   For main Stripe account connection: Use the ...

    • Robert
    • November 13, 2022 08:17
    • Updated
    • 2 followers
    • 3 comments
    • 0 votes
  • Avatar

    Robert created an article, May 22, 2022 07:09

    Listing Prices and Fees page

    1. How-to guides
    2. Listings

    Listing prices and fees edit page: When adjustments need to be made to your listings prices, fees and discounts offered, Your Hostaway account offered a dedicated page with an overview per channel....

    • Robert
    • August 01, 2023 09:52
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Avatar

    Robert created an article, May 19, 2022 11:04

    Cancel VRBO Reservation

    1. Managing Channels
    2. Vrbo

    When you are connected to VRBO by API you might occasionally need to cancel a guest reservation. While this isn't recommended to be used often In your Hostaway account you find this function under ...

    • Robert
    • February 27, 2023 23:40
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Avatar

    Robert created an article, April 24, 2022 07:04

    Zapier filter reservation events

    1. Integration with our Partners
    2. Zapier

    The Hostaway Zapier trigger for New / Updated reservations provides you with all your reservation events in one trigger setup. This makes it very easy to use with all the great other tools you can ...

    • Robert
    • April 24, 2022 07:04
    • 1 follower
    • 0 comments
    • 0 votes

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