Allow Multiple "Advance Time" Conditions in a Single Automation
Problem: Currently, the message automation system only allows for one "Advance Time" condition per automation. This limitation makes it difficult to create specific messaging flows for different booking windows (e.g., last-minute, mid-range, and far-in-advance bookings) without creating multiple, complex, and sometimes conflicting automations.
For example, to target guests who book between 2 and 15 days in advance, we have to create separate automations that can overlap, leading to duplicate or incorrectly sequenced messages. This requires complicated workarounds and increases the risk of guest confusion.
Proposed Solution: Enhance the automation feature to allow the use of multiple "Advance Time" conditions within a single automation, using "AND" logic.
This would enable us to define a precise booking window with conditions like:
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Advance Time>2 days - AND
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Advance Time<15 days
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