Feature Request: Automation Triggers for Failed Pre-Authorization and Incomplete Online Check-In

I'd like to request two additional automation triggers within the messaging and events system in Hostaway:

Pre-Authorization Failure Trigger:
Just as there's an existing trigger for failed payments, it would be incredibly helpful to have a similar event trigger for when a pre-authorization fails. This would allow for timely follow-up and reduce the risk of last-minute issues with reservations that appear confirmed but are missing a key step in the payment process.
Online Check-In Not Submitted Trigger:
Currently, there's a trigger for when the online check-in form has been submitted, but not for when it has not been submitted. A trigger for incomplete check-ins would enable proactive outreach to ensure this step is completed in advance, especially for direct bookings where ID verification and pre-arrival communication are critical.

Both triggers would significantly improve operational oversight and help ensure smoother, more secure upcoming stays.

Thank you for considering these enhancements!

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