Cancellation policy in guest portal
Good morning,
I'd like to see the specific cancellation policy on the guest portal itself rather than it saying "according to the cancellation policy on X." It would let guests know exactly what the cancellation policy is without going to their booking platform.
Thank you.
Emily
5
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Yes this is very important. I had a guest reporting us to Stripe because of this. He felt we were a scam company and wanted his money back because the guestportal didnt show the exact cancellation policy. Took ages to sort this out with the guest and Stripe.
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The same thing happened to me that happened to Malahide
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