Smart Locks

Answered

Bob Martin

• August 22, 2024 18:48

The Smart Locks feature in the laptop online software is no longer allowing me to edit the arrival and departure times. This used to be a feature in the edit function. Now it only allows me to edit the name. Can you please reactivate that edit capability rather than making me go to the detailed reservation online, editing and making the change there? It's too many extra steps. I realize that functionality is in the mobile app but I'm usually logged in on my laptop dashboard with Hostaway all day.

0

• Official comment

  

  Phil

  • August 27, 2024 13:28

  Hi Bob, 
  
  I pulled an account that has Smart Locks integrated and can confirm that the arrival and departure times can be edited using the browser version of the dashboard:
  
  
  If your experience is different, please open a ticket with our Support Team.
  
  

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