Inquiries showing on inbox calendar

Celso Reyes

• August 14, 2024 20:34

We have inquiries from months ago, still showing on the inbox calendar as booked/double booked and there's no way to remove the inquiry status so the view is completely useless and confusing. Can you please not include the inquires to be shown on the inbox calendar? Or at leat give us the option view the calendar by un-selecting the inquiries. 

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  Eva

  • August 20, 2024 10:53

  Totally agree, I requested the same long ago.

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  Chad

  • August 27, 2024 09:01

  1. I also find the calendar in the messaging section ineffective, and would like inquiries removed altogether.

  Take this one for example - I have a guest checking in on the 19th, and out the 23rd. There was apparently in inquiry for the 21st, that's no longer there. At a glance though, this looks like 2 separate reservations. Did I have a one-day inquiry for the 23rd? Nope - this was an inquiry from the 21st to the 24th. What value does that view bring me? I personally never want to see inquiries on these calendars; I would love for someone to give me a solid use case as to why they'd want to see inquiries on this view, because I don't see it.  

  

  2. This would save a lot of extra clicks. Right now I have to open the full calendar, or review the check in check-out dates at a glance, because I can't trust this calendar view. Looking at the calendar, I would expect there to be a same-day turn on the 21st, but there's not - this guest is checked in from the 19th - 23rd, but the inquiry screwed up the view. If I wasn't paying attention, I could schedule maintenance on the 21st. 

  3. I open the full size calendar, because I have hidden inquiries on there, given I find inquiries on a calendar worthless. 

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