Reservation Details

The reservation details screen needs to be streamlined and have the following functionality to provide an easier experience for the host and guest:

There should be functionality buttons with the following options:

(1)Generate Email Button

drop down menu to email tasks

(request payment, send tasks or templates that are generated, send a receipt

(2) When downloading an invoice for a customer, the system does not show an updated payment status, the receipt should reflect updated payment status and information and what the current balance is

(3) There should be a "Housekeeping Note" section for that reservation that is linked to the assigned housekeeper for that particular reservation that appears for the housekeeper

(under user management there should be an option to check the box if the user is a housekeeper to receive the "housekeeping note") so a specific reservation can have a certain note to enhance customer service options.  For example - make sofa bed, late check out, leave out pack n play and high chair, etc

(4) When making a manual direct booking the "service" fee is not automatically added so a host is loosing out on the credit card fees that are charged unless a staff members remembers to add that item, this should automatically come up if it is set in the financial fields of the listing

(5) If a change is made to a reservation (adding or subtracting a date / check in or check out date is modified) the reservation amount should automatically recalculate the total, someone has to manually adjust the total with the current options.  This leads to financial errors for the host to potentially lose money if the reservation is calculated incorrectly by the staff member inputting the change.  This is also a standard and common customer service option regularly performed by host and these features should be much easier for the host for accuracy.

(6) If a change is made to the listing (property the guest wants to stay at is changed), the system should automatically recalculate the price, the host or host staff member has to currently manually input the price and try and calculate.  This feature again is a common customer service function and should be automatically calculated to prevent errors for the host and guest.