Proactive email automation for upsells
1.) What is the idea/improvement you'd like to see implemented?
I upsell my guests who have arrived and are enjoying the cabin with late check out reminders. That has been increasing my revenue. But I need to first check that there's no guest on next day or the incoming back-to-back guest is NOT already upgraded with early check in. It'll be good to add additional conditions in the Automation feature to 1) check for next guest's booking check in time, and 2) current guest check in time. So if they haven't upgraded already, automated email can be sent, there's currently no such conditions.
2.) What problem would this solve for you?
This will reduce the current manual work needed to contact the guests and increase revenue notably. Owners who aren't getting enough upsell results will also benefit from this.
3.) What are you currently doing to work around this issue?
My current workaround is to have a reminder at a particular time in my calendar to check the status of the guests across multiple cabins. Very time consuming
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Automation of upselling adjacent available nights and early check-ins or late check-outs would be AWESOME!
I know other PMSs like OwnerRez and Hospitable have this function.
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