API: Trigger "reservation.updated" webhook for any reservation changes (not only specific attributes)

Tommy

• June 03, 2024 14:16

The reservation.updated webhook event seems to only be triggered for very few and specific changes to reservations. It would be much more useful if it triggers consistently for any updates or changes to reservations.

Our specific use case is that we collect "occassion" (reason for trip) info in the check in form. This is then stored as a custom variable on the reservation. We need this data sent over in the webhook. But apparently, submitting the rental agreement or check in form (and associated updates to reservation custom fields) do not trigger the "reservation.updated" webhook. Please add at least for the webhook to be triggered for rental agreement signed, check-in form submitted, and all custom variable changes. It seems that maybe custom variable changes that happen via check-in form submission also don't trigger, but custom variable changes done directly manually via UI or API do trigger. 

It would be great, if the webhook is triggered for ANY reservation attribute changes. Let us figure out on our end if we care about the specific changes.

3

• Official comment

  

  Jade Zendron

  • August 02, 2024 18:17

  Hi Tommy, this is Jade from Hostaway's product team. Thanks for sharing your use case, we will consider your feedback when planning future improvements for our Public API!

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