Multi-unit Automated messages and templates

Answered

Jordan Salomon Bouskila

• May 29, 2024 16:22

I have several identical apartments for which I have made a single listing with several units (multi-unit) but with different apartment numbers and floors. How can I automate the sending of messages such as “check-in instructions”? One apartment is number 24 on the 2nd floor and the other is number 28 on the 3rd floor. I can't see how to separate the instructions for each apartment.

0

• Official comment

  

  Andrew Pieries

  • May 29, 2024 18:35
  • Edited

  Hi Jordan,

  When a listing is converted into a multiunit, a new tab named Unit is created on the listing. Edit the unit name to add the unit number.

  On the automated message, the unit name is a variable that can be selected to be dynamically populated on the message.

  Thank you,

  Andrew

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