Important!! The old Stripe connection will be deprecated.
Use this guide to reconnect your Stripe account with the new Stripe (Upgrade) connection.
For main Stripe account connection:
Use the below steps for your main Hostaway connected Stripe account. After a successful connection to the same Stripe account, all upcoming scheduled charges will remain working.
- Login as the main account owner to the Hostaway dashboard.
- Go to Settings - Integrations page
- For Stripe (upgrade) click on activate button and get redirected to your Stripe account.
- Accept the connection with the same Stripe account you currently use in Hostaway. (Do not click to create a new account, if your existing account doesn't show up to select, please login in a different tab to the Stripe account so that the login is already made and it shows as an option for the connection)
- After successful confirmation, you get redirected to the Hostaway dashboard.
- Important! for the old Stripe connection click on the button deactivate.
When using multiple Stripe accounts on the listing level:
Use the below steps when you have multiple Stripe accounts connected to individual Listings. After a successful connection to the same Stripe account, all upcoming scheduled charges will remain working.
- For the listing-specific accounts go to the listing - edit - payment accounts.
- Click on connect Stripe Upgrade button.
- Important! make sure you connect to the same individual Stripe account and not by accident a different Stripe account you are logged in to.
- After successful confirmation, you get redirected to the Hostaway dashboard.
- Important! for the old Stripe connection on the listing level click on the button deactivate.
For current already connected clients.
Migration is easy and only takes a couple of minutes of your time.
For clients new or not using the old Stripe version