Hostaway and Authorize.net

Your Hostaway account is not connected to any payment provider

1. Create an Authorize.net account
2. Go to Settings > Press API Credentials and Keys > Find the API login ID > Generate a new transaction key and store it in a safe place
3. Once done, contact Hostaway so we can make sure that you have access to the feature
4. Go to Hostaway Dashboard > Settings > integrations > Click on Activate for Authorize.net > add your API login ID and your API key

You are now connected to Authorize.net. 
Remember to set up your Auto Charges. 

Your Hostaway account is connected to a payment provider

The steps are exactly the same as explained in the first part. However, please be aware that when connecting a new payment processor, the past credit card will not be pushed to Authorize.net. The credit card will be stored in your previous payment provider and will have to be managed manually. Hostaway will not charge automatically since you have to disconnect the previous payment provider to connect to the new one. 

1. Create an Authorize.net account
2. Go to Settings > Press API Credentials and Keys > Find the API login ID > Generate a new transaction key and store it in a safe place
3. Once done, contact Hostaway so we can make sure that you have access to the feature
4. Deactivate Stripe (or any other payment processor you are using)
5. Go to Hostaway Dashboard > Settings > integrations > Click on Activate for Authorize.net > add your API login ID and your API key
   
   
   

Your account will be connected with Authorize.net now. Please make sure to delete any existing Auto invoices and create new ones so that they are also connected with the new payment processor.

For more information please refer to the following user guide on How to set up Guest Auto Invoicing with an Auto-Charge?

For more information please refer to the following user guide on How to create an auto Pre auth / Refundable Damage Deposit 

Important Notes :
- A pre-auth expires after 30 days of the pre-auth creation. This timeframe is set by Authorize.net and it cannot be changed from Hostaway. Once the pre-auth expires, the amount held will be released and the guest will have that amount available on their credit/debit card again.

- It's only possible to use one payment processor at a time for all listings, having Stripe in one listing and Authorize.net in the main account for all other listings, for example, is not possible.

Additional payment processing fees may apply.