The main account owner will always have access to the guest review system in the Hostaway software. The review system can be found under the menu reviews on the left side in the menu. For users under every account, the main account owner will have to provide access first by creating or adjusting the user settings.
Providing access to users
- In the menu go to the menu User Management
- Add a new user or click on a profile to edit
- Under access permission - Reviews give, View, Modify, Create, or Delete access.
- The review module will be active based on the listings the user has access to.
- Save the profile. (logged in users may need to log-out and login in again to refresh the browser)