Import Vrbo reservations
This topic is for Vrbo (formerly HomeAway) API users.
When you export your Hostaway properties to Vrbo, there are 3 different scenarios:
- You never used this channel before
- These listings are already in Vrbo but were never connected to a Channel Manager
- These listings are already in Vrbo and are connected to a Channel Manager.
In scenarios 2 and 3, you already have listings in Vrbo but in order to use the API connection, Hostaway will need to create new properties. Once created, the OTA will merge both listings (the one you had before using Hostaway and the one that has been created by us).
HOWEVER, the channel will not send us any reservations (Past, Present, Future). Hostaway will only receive reservations made after the connection.
In the case, you have reservations on your past listing, and you wish to also have them in Hostaway, you will need to upload them into the Hostaway dashboard. Learn more on how to import reservations.
For scenario 3, it is mandatory to import in Hostaway all Vrbo future reservations and the one made 45 days before the export day with the channel "vrbo" selected.