What are Cross-listings?
Property Managers can have a villa type of property where they may want to rent out the villa based on rooms or the entire villa.
Cross-listings feature will allow to set a relationship between the villa and its rooms and automatically updates the calendar to avoid undesired scenarios such as for instance some guest booking a room when the villa is already booked or vice-versa.
How is the relationship set?
Basically, one listing needs to be a parent (the villa) and this parent can have different children (the rooms). You can see how to set it up here.
Can the same listing have different parents?
No, one listing can only have one parent.
Can a listing be child and parent at the same time?
At the moment it isn't yet supported.
What happens if a child is unlinked from a parent?
That child will become independent. In addition, unlinking a child from a parent will keep the affected reservations / blocked dates as they were.
If you wish, after unlinking you can make the dates of the parent/child available again.
How can we identify that the listing is in a cross-listing relation?
Hostaway will show it in several places and make clear that the listing is cross-listed. In case that many listings are shown at the same time (for instance, in channel manager or multi-calendar) the children will be shown immediately after the parent. They will also have identifying icons:
How does a new reservation on a parent affect its children?
Any new reservation on a parent will block its children's calendar days. This is because, if the villa is reserved entirely, the children shouldn't be available anymore.
Any status that blocks the parent calendar days will do the same for its children. Meaning that a new pending reservation, or manual blocking the calendar will block the children's dates as well.
In the multi-calendar and in the individual this will be shown applying lighter colors to the bars, so it can be easily differentiated if the blocking cause is due to a reservation (light green), manual lock (light grey) or a pending reservation (light orange), for instance.
How does a new reservation on a child affect its parent?
A new reservation on a child will block it's parent calendar days, as you cannot offer the villa as a whole anymore.
Any status that blocks the child calendar days will do the same for its parent, meaning that a new pending reservation or manual blocking the calendar will block the parent's dates.
Is it possible to manually block a child without blocking the parent and vice versa?
At the moment, that is not possible.
How does a new reservation on a child affect its brothers?
It doesn’t affect them. The rest of the brothers should remain available in case of a blocking event.
What happens after linking a child to a parent with existing reservations in the future?
It might create a multiple booking scenario (only if there are reservations in the same dates).
What happens if we delete or unmap a child or a parent listing?
When a listing is in a parent-child relationship and the user tries to delete it or unmap it, the user will be informed via pop-up that only “independent” listings can be deleted/unmap. Thus, the deleting/unmap attempt will not be possible.
Can we have cross-listings with different booking window?
No, only listings with the same booking window will be linkable.